Hitachi Rail GTS UK Limited is seeking a Duty Operations Manager to oversee live Network Operations from the London office. You will lead a multifunctional team of Network Analysts, Rapid Response Technicians and Service Desk Operators, driving incident management, fault resolution, and continuous improvement to meet SLAs.
The role emphasizes proactive incident handling, safe operations, and clear communication with customers and stakeholders in a fast-paced environment.
Live Network Operations & Incident Lead employer: HITACHI ENERGY CZECH REPUBLIC S.R.O.
At Hitachi Rail UK Limited, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our North Pole Train Maintenance Centre in London. Our commitment to employee growth is evident through comprehensive training and development opportunities, alongside a competitive salary and flexible benefits package that includes private medical insurance and generous holiday allowances. Join us to be part of a forward-thinking team that values innovation, safety, and collaboration in the rail industry.
Contact Details:
HITACHI ENERGY CZECH REPUBLIC S.R.O. Recruitment Team
