At a Glance
- Tasks: Lead and develop a high-performing service sales team while expanding customer relationships.
- Company: Join Hitachi Energy, a leader in innovative energy solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with exciting projects and a collaborative culture.
- Why this job: Shape the future of service sales and make a lasting impact in the energy sector.
- Qualifications: Experience in service sales and a passion for coaching and developing talent.
The predicted salary is between 50000 - 65000 £ per year.
The opportunity
Hitachi Energy is entering an exciting phase of growth in our UK Service organisation, and we’re looking for a Service Sales Team Lead who wants to shape the future of our service business while developing a high‐performing sales team. Reporting to the UK LSU Service Sales Manager, you’ll have the opportunity to build, lead and grow a newly formed customer‐facing service sales team. With strong support around you, you’ll play a key role in expanding our service customer base and strengthening long‐term relationships through the sale of service agreements, maintenance solutions, lifecycle services and digital offerings. This is a role for someone who enjoys leading people, influencing customers, and creating value over the full asset lifecycle—not just closing a single deal.
How you’ll make an impact
- Leading, coaching and developing a team of service sales professionals, creating a motivated, high‐performance culture.
- Visiting customer sites for face‐to‐face meetings, site surveys and relationship building.
- Executing a service sales plan, focused on growth, installed‐base penetration, renewals and new customer acquisition.
- Managing the CRM pipeline, ensuring strong opportunity qualification, healthy pipeline coverage and accurate reporting.
- Interpreting customer requirements and enquiry documentation, contributing to bid / no‐bid decisions and shaping winning service solutions.
- Building trusted, long‐term customer relationships, understanding their operational challenges and positioning Hitachi Energy as a lifecycle partner.
- Supporting your team in customer meetings and negotiations, providing commercial and technical guidance when needed.
- Working closely with Service Operations, Engineering, Supply Chain, Project Management and Commercial teams to ensure sellable, deliverable and profitable service solutions.
Your background
- A strong track record in service sales, particularly new service business and long‐term contract sales.
- Experience selling services or solutions rather than standalone products, ideally in energy, utilities, transmission, distribution or industrial environments.
- Proven experience as a people manager, with a passion for developing and coaching sales talent.
- An engineering background (minimum HNC preferred) and the credibility to engage confidently with technical customers.
- Knowledge of HV (400kV–132kV) and/or MV (66kV–11kV) systems and substation environments and Transformer Services (desirable).
- The ability to clearly articulate service value—reliability, performance, lifecycle cost and risk reduction.
- Strong communication, presentation and negotiation skills.
- Confidence using Office 365 tools, Salesforce CRM systems to manage performance and pipeline.
Build a team. Grow a service business. Make a long‐term impact.
Service Sales Team Lead employer: Hitachi Automotive Systems Americas, Inc.
Hitachi Rail UK Limited is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes private medical insurance and a generous pension scheme. Located in Bristol, the company fosters a supportive work culture that values diversity and inclusion, providing employees with opportunities for professional growth and development while ensuring a safe and efficient working environment for all team members.
Contact Details:
Hitachi Automotive Systems Americas, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Sales Team Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Understand their values and how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience in service sales and how you've led teams before. The more comfortable you are talking about your skills, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from motivated candidates. Plus, it shows you're serious about joining our team. So, get your application in and let’s make some waves together!
We think you need these skills to ace Service Sales Team Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Sales Team Lead role. Highlight your experience in service sales and team leadership, as this will show us you’re the right fit for our growing service organisation.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've led teams or closed significant deals. This helps us see the impact you've made in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hitachi Automotive Systems Americas, Inc.
✨Know Your Stuff
Make sure you understand the service sales landscape, especially in energy and utilities. Brush up on your knowledge of HV and MV systems, as well as the specific services Hitachi Energy offers. This will help you articulate how you can contribute to their growth.
✨Showcase Your Leadership Skills
As a Service Sales Team Lead, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully coached sales professionals in the past and how you foster a high-performance culture.
✨Build Relationships
Since this role involves building long-term customer relationships, think of ways to showcase your relationship-building skills. Be ready to discuss how you've engaged with customers in previous roles and how you plan to do so at Hitachi Energy.
✨Master the CRM Tools
Familiarise yourself with Salesforce and Office 365 tools, as these are crucial for managing performance and pipeline. If you have experience with these systems, be prepared to share how you've used them to drive sales success in your previous roles.
