Global Quality & Continuous Improvement Manager

Location: Remote - England, United Kingdom

Job ID: R0129110 | Date Posted: 2026-06-24 | Company: HITACHI ENERGY UK LIMITED | Job Category: Quality Management | Schedule: Full time | Remote: Yes

Job Description

As Global Quality & Continuous Improvement Manager, you will define and execute the Global Product Group (GPG) Quality and Continuous Improvement strategy, ensuring strong governance of the Quality and CI function in line with business priorities and global directives. You will represent the customer voice, embed customer focus across the value chain, and strengthen trust through proactive quality leadership. You are accountable for operating and continually improving the Global Quality Management System, maintaining required certifications across all in-scope units, and driving process excellence at scale.

Key Responsibilities

• Define and implement the GPG Quality and Continuous Improvement strategy, aligning with business needs and directives.
• Advocate for the Voice of the Customer throughout the organization.
• Manage the Global Quality Management System and coordinate continuous improvement of business processes.
• Ensure maintenance and security of required certifications across all GPG units.
• Establish and monitor process performance indicators; develop and apply internal controls to verify ongoing compliance.
• Analyze performance data, take action on deviations, and manage deviations to closure.
• Resolve high-profile customer non-conformities and protect customer trust through corrective and preventive actions.
• Act as a role model and change agent, influencing senior leaders and peers to support a quality-driven culture.

Qualifications

• Master’s degree in Software Engineering or a closely related analytical or technical discipline.
• Substantial experience delivering industry-grade enterprise software, with strong foundation in software engineering and exposure to quality assurance, product management, and/or project management in complex environments.
• History of successfully owning and operating a global Quality Management System, including leading a software organization through international certification or compliance frameworks.
• Relevant professional certifications: Lean, Six Sigma, Capability Maturity Model Integration (CMMI), Quality Auditing, etc.
• Proven track record of leading continuous improvement and change initiatives, including RCAs, Kaizen events, Lean Action Workouts, and other structured programs.
• Influential and inspiring leadership style, capable of engaging teams through clear direction, credibility, and a strong commitment to excellence.

Equal Opportunity & Accommodation

Qualified individuals with a disability may request a reasonable accommodation. Please complete a general inquiry form on our website with contact information and specific details of your required accommodation.