Duty Operations Manager: Network & Incident Leader

Duty Operations Manager: Network & Incident Leader

Full-Time On-site
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Hitachi Rail GTS UK Limited in London is seeking a Duty Operations Manager to oversee the live Network Operations and ensure continuous service for Connect users. You will lead a team of Network Analysts, Rapid Response Technicians, and Service Desk Operators, driving incident management and fault resolution with a strong focus on safety and customer satisfaction.

The role requires hands‑on leadership, real‑time decision making, and cross‑functional coordination to meet SLAs and performance

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Duty Operations Manager: Network & Incident Leader employer: Hitachi Automotive Systems Americas, Inc.

Hitachi Energy UK Limited is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to thrive in a remote setting while contributing to impactful projects across Europe. With a strong emphasis on employee growth, we offer continuous learning opportunities and the chance to work alongside industry leaders, ensuring your career development is supported every step of the way. Join us to be part of a forward-thinking team that values financial insight and delivery, making a real difference in the energy sector.

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Contact Details:

Hitachi Automotive Systems Americas, Inc. Recruitment Team