Service Assurance Lead: ITSM Governance & Vendor Oversight in Birmingham

Service Assurance Lead: ITSM Governance & Vendor Oversight in Birmingham

Birmingham Full-Time No working from home possible
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Hitachi Automotive Systems Americas, Inc. seeks a Service Assurance Lead to govern the Workplace Desktop Apps (WDA) portfolio, ensuring compliant, transparent and measurable services delivered by vendors and internal teams.

You will coordinate governance forums, drive ITSM processes, manage risks, monitor SLAs, and deliver dashboards and insights to leadership for informed decisions. This role requires global experience and ITIL 4 / PRINCE2 / Agile certifications and strong cross-functional

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Service Assurance Lead: ITSM Governance & Vendor Oversight in Birmingham employer: Hitachi Automotive Systems Americas, Inc.

Hitachi Energy UK Limited is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to thrive in a remote setting while contributing to impactful projects across Europe. With a strong emphasis on employee growth, we offer continuous learning opportunities and the chance to work alongside industry leaders, ensuring your career development is supported every step of the way. Join us to be part of a forward-thinking team that values financial insight and delivery, making a real difference in the energy sector.

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Contact Details:

Hitachi Automotive Systems Americas, Inc. Recruitment Team