At a Glance
- Tasks: Lead and develop a high-performing service sales team while expanding customer relationships.
- Company: Join Hitachi Energy, a leader in innovative energy solutions.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Exciting growth phase with a focus on teamwork and customer engagement.
- Why this job: Shape the future of service sales and make a lasting impact in the energy sector.
- Qualifications: Proven service sales experience and strong leadership skills required.
The predicted salary is between 60000 - 75000 € per year.
Hitachi Energy is entering an exciting phase of growth in our UK Service organisation, and we’re looking for a Service Sales Team Lead who wants to shape the future of our service business while developing a high‑performing sales team. Reporting to the UK LSU Service Sales Manager, you’ll have the opportunity to build, lead and grow a newly formed customer‑facing service sales team. With strong support around you, you’ll play a key role in expanding our service customer base and strengthening long‑term relationships through the sale of service agreements, maintenance solutions, lifecycle services and digital offerings. This is a role for someone who enjoys leading people, influencing customers, and creating value over the full asset lifecycle—not just closing a single deal.
Please note we are unable to provide visa support on this position.
How you’ll make an impact:
- Leading, coaching and developing a team of service sales professionals, creating a motivated, high‑performance culture.
- Visiting customer sites for face‑to‑face meetings, site surveys and relationship building.
- Executing a service sales plan, focused on growth, installed‑base penetration, renewals and new customer acquisition.
- Managing the CRM pipeline, ensuring strong opportunity qualification, healthy pipeline coverage and accurate reporting.
- Interpreting customer requirements and enquiry documentation, contributing to bid / no‑bid decisions and shaping winning service solutions.
- Building trusted, long‑term customer relationships, understanding their operational challenges and positioning Hitachi Energy as a lifecycle partner.
- Supporting your team in customer meetings and negotiations, providing commercial and technical guidance when needed.
- Working closely with Service Operations, Engineering, Supply Chain, Project Management and Commercial teams to ensure sellable, deliverable and profitable service solutions.
Your background:
- A strong track record in service sales, particularly new service business and long‑term contract sales.
- Experience selling services or solutions rather than standalone products, ideally in energy, utilities, transmission, distribution or industrial environments.
- Proven experience as a people manager, with a passion for developing and coaching sales talent.
- An engineering background (minimum HNC preferred) and the credibility to engage confidently with technical customers.
- Knowledge of HV (400kV–132kV) and/or MV (66kV–11kV) systems and substation environments and Transformer Services (desirable).
- The ability to clearly articulate service value—reliability, performance, lifecycle cost and risk reduction.
- Strong communication, presentation and negotiation skills.
- Confidence using Office 365 tools, Salesforce CRM systems to manage performance and pipeline.
Build a team. Grow a service business. Make a long‑term impact.
Service Sales Team Lead in London employer: Hitachi ABB Power Grids
Hitachi Energy is an exceptional employer, offering a dynamic work environment where you can lead and develop a high-performing service sales team in the thriving UK market. With a strong emphasis on employee growth, collaboration, and innovation, we provide ample opportunities for professional development while fostering a culture of motivation and success. Join us to make a meaningful impact in the energy sector, supported by a company that values long-term relationships and customer-centric solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Service Sales Team Lead in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews by researching the company and its services. Understand their challenges and think about how you can contribute to their growth. This will show you’re genuinely interested and ready to make an impact.
✨Tip Number 3
Don’t just wait for job openings—create your own opportunities! Reach out directly to companies you admire, like Hitachi Energy, and express your interest in potential roles. Sometimes, a proactive approach can lead to unexpected chances.
✨Tip Number 4
Use our website to apply! We’ve got loads of resources to help you stand out. Plus, applying through us means you’ll be in the loop for any updates and tips we share along the way.
We think you need these skills to ace Service Sales Team Lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Service Sales Team Lead role. Highlight your track record in service sales and any leadership experience you have, as we want to see how you can shape our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading a sales team and how you can contribute to our growth. Be specific about your achievements and how they relate to the job description.
Showcase Your Technical Knowledge:Since this role involves engaging with technical customers, don’t shy away from mentioning your engineering background and any relevant knowledge of HV/MV systems. We want to see that you can confidently discuss service solutions with our clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hitachi ABB Power Grids
✨Know Your Stuff
Make sure you understand the service sales landscape, especially in energy and utilities. Brush up on your knowledge of HV and MV systems, as well as the specific services Hitachi Energy offers. This will help you articulate how you can contribute to their growth.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed a sales team in the past. Highlight your coaching techniques and how you've motivated your team to achieve high performance. This is crucial for the Service Sales Team Lead role.
✨Build Rapport with the Interviewers
Since relationship building is key in this role, practice your interpersonal skills. Be friendly, engage with your interviewers, and show genuine interest in their experiences at Hitachi Energy. This will demonstrate your ability to connect with customers.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific sales situations or customer challenges. Prepare by thinking through potential scenarios related to service agreements and lifecycle solutions, and how you would approach them strategically.
