Field Service Manager

Field Service Manager

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a dynamic team in delivering safe and effective services for high-voltage products.
  • Company: Join Hitachi Energy, a global leader in electrification and innovative power grid technologies.
  • Benefits: Remote work with travel opportunities, competitive salary, and a chance to make a real impact.
  • Why this job: Shape the future of energy while developing your leadership skills in a supportive environment.
  • Qualifications: Extensive experience in field service management and knowledge of electrical standards required.
  • Other info: Exciting career growth opportunities in a company committed to sustainability.

The predicted salary is between 36000 - 60000 £ per year.

As Field Service Manager for our Grid Connections (GC) and Transformer businesses, you will be dealing with all of our products for up to 400 kV. You will be able to recruit, train, lead and develop a multi-disciplined team that is focused on delivering safe, effective, and productive services to our customers. You will be focused on providing technical advice to customers including commissioning, installing, and testing of products.

Location - Remote with travel across the UK, Scotland and Ireland. Please note we are unable to provide visa support for this position.

How you’ll make an impact:

  • Managing day-to-day operations for Service team and projects, ensuring delivery on time and within budget.
  • Ensure safe working practices are utilised in the course of maximising outputs and productivity levels; ensure teams are competent, authorised and equipped.
  • Championing safety and compliance with HSQE policies and procedures.
  • Integrate into our health and safety culture and support risk assessments, method statements and test plans.
  • Analyse business performance to ensure ongoing delivery of outputs are completed within unit and authorised prime costs, to required quality standards and within required timescales, identifying opportunities for future improvement.
  • Prepare and manage budgets and monitor appropriate cost information from relevant financial systems. Focus on minimising discretionary spend and ensuring proactive control of costs.
  • Respond appropriately to Customer Complaints, taking ownership and resolving as appropriate.
  • Provide technical support to our operation and project management teams.

Your background:

  • Extensive experience as Field Service Manager working with switchgears and transformers.
  • Previous experience in the installation and commissioning of key elements of the substation project including Control & Protection system Installation, Commissioning and Maintenance.
  • Be knowledgeable on international standards and best practice in relation to construction, commissioning and field service.
  • Working knowledge on environmental legislation, applicable standards and specifications associated with the electrical works construction.
  • Will be required to travel frequently to various project sites across the region and to offshore wind farm projects.
  • Excellent communicator with the ability to build relationships at all levels.

Field Service Manager employer: Hitachi ABB Power Grids

At Hitachi Energy, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Field Service Manager, you will have the opportunity to lead a talented team while benefiting from extensive training and development programmes tailored to enhance your career growth. With a focus on safety and sustainability, our remote working model allows for flexibility, while travel across the UK, Scotland, and Ireland provides diverse experiences in a rapidly evolving industry.
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Contact Detail:

Hitachi ABB Power Grids Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Manager role.

✨Tip Number 2

Prepare for those interviews by researching the company and its products. Understand their values and how they align with your experience in managing service teams and ensuring safety compliance. We want you to shine when discussing how you can contribute to their mission!

✨Tip Number 3

Showcase your technical expertise! Be ready to discuss your experience with switchgears and transformers, and how you've successfully led teams in the past. We’re all about demonstrating your ability to deliver safe and effective services to customers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in the process. Let’s get you that Field Service Manager position!

We think you need these skills to ace Field Service Manager

Team Leadership
Technical Support
Project Management
Budget Management
Health and Safety Compliance
Risk Assessment
Customer Relationship Management
Installation and Commissioning
Knowledge of International Standards
Environmental Legislation Awareness
Communication Skills
Problem-Solving Skills
Analytical Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your experience with switchgears and transformers, and don’t forget to mention any relevant projects you've managed. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. Be sure to mention your commitment to safety and compliance, as that’s super important to us.

Showcase Your Leadership Skills: As a Field Service Manager, leading a team is key. In your application, share examples of how you’ve successfully recruited, trained, and developed teams in the past. We love to see candidates who can inspire and motivate others!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Hitachi ABB Power Grids

✨Know Your Stuff

Make sure you brush up on your technical knowledge about switchgears and transformers. Be ready to discuss your experience with installation, commissioning, and maintenance, as well as any relevant international standards. This will show that you’re not just a manager but also a technical expert.

✨Safety First

Since safety is a big deal in this role, be prepared to talk about how you've championed safety practices in your previous positions. Share specific examples of how you've integrated health and safety culture into your teams and how you’ve handled risk assessments and compliance.

✨Budget Savvy

Get familiar with budget management and cost control strategies. Be ready to discuss how you've previously managed budgets, minimised discretionary spending, and ensured projects were delivered on time and within budget. This will demonstrate your ability to handle the financial aspects of the role.

✨Customer-Centric Approach

Highlight your experience in dealing with customer complaints and how you’ve taken ownership to resolve issues. Discuss your communication skills and how you build relationships at all levels, as this is crucial for ensuring customer satisfaction and loyalty.

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