Service Coordinator & Business Analyst | Birmingham, United Kingdom

Service Coordinator & Business Analyst | Birmingham, United Kingdom

Birmingham Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Hitachi ABB Power Grids

At a Glance

  • Tasks: Coordinate operations, manage finances, and support project delivery in a dynamic energy sector.
  • Company: Hitachi Energy, a global leader in sustainable electrification and innovative power technologies.
  • Benefits: Inclusive culture, career progression into project management, and opportunities for professional growth.
  • Other info: Dynamic work environment with a focus on collaboration and continuous improvement.
  • Why this job: Join a mission-driven team making a real impact on the future of energy.
  • Qualifications: Experience in service coordination, strong analytical skills, and proficiency in Excel and ERP systems.

The predicted salary is between 30000 - 40000 £ per year.

At Hitachi Energy, we are advancing a sustainable energy future for all. Within PES business in UK & Ireland, inclusion underpins our culture of innovation and collaboration. This role combines operational coordination, financial control, and analytical capability, with opportunities to develop into project management.

How you will make an impact

  • Operational & Commercial Coordination: Raise purchase orders and invoices; manage supplier processes; support onboarding of new scopes; track overtime and cost allocation. Maintain sales, billing and supplier reports; cost analysis; support CTC calculations; review credit notes and cancellations.
  • Project Support & Delivery: Support PMs with planning, scheduling, and tracking; maintain project documentation; monitor cost/schedule performance; support stakeholder coordination.
  • Business Support & Governance: Participate in contract reviews; analyse performance data; support continuous improvement and reporting accuracy.

This role offers a structured pathway into Project Management, with increasing responsibility for planning, financial control, and stakeholder coordination.

Qualifications

  • Experience in service coordination, operations, or project support
  • Strong analytical and reporting capability
  • Proficiency in Excel and ERP systems (e.g., SAP)
  • Understanding of project management principles
  • Strong organisational and communication skills
  • Proactive and solution-oriented mindset
  • Experience in energy or industrial sectors is advantageous

What We Offer

  • Inclusive and collaborative work environment
  • Career progression opportunities including Project Management

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Service Coordinator & Business Analyst | Birmingham, United Kingdom employer: Hitachi ABB Power Grids

At Hitachi Energy, we pride ourselves on fostering an inclusive and collaborative work environment that empowers our employees to thrive. Located in Birmingham, this role as a Service Coordinator & Business Analyst not only offers competitive career progression into Project Management but also provides the opportunity to contribute to a sustainable energy future through innovative technologies. Join us to be part of a team that values your growth and encourages a proactive, solution-oriented mindset.

Hitachi ABB Power Grids

Contact Details:

Hitachi ABB Power Grids Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Coordinator & Business Analyst | Birmingham, United Kingdom

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand Hitachi Energy's mission and values, and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets it.

Tip Number 3

Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience in service coordination or project support.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Service Coordinator & Business Analyst | Birmingham, United Kingdom

Operational Coordination
Financial Control
Analytical Capability
Project Management Principles
Purchase Order Management
Supplier Process Management
Cost Analysis

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Service Coordinator & Business Analyst role. Highlight your operational coordination and analytical capabilities, as these are key to making an impact at Hitachi Energy.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about advancing a sustainable energy future. Share specific examples of how your experience in service coordination or project support can contribute to our mission.

Showcase Your Skills:Don’t forget to mention your proficiency in Excel and any ERP systems like SAP. We love seeing candidates who can demonstrate strong analytical skills and a proactive mindset, so make sure to include relevant examples!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on the path to joining our inclusive and collaborative team.

How to prepare for a job interview at Hitachi ABB Power Grids

Know Your Numbers

Since the role involves financial control and cost analysis, brush up on your numerical skills. Be prepared to discuss how you've managed budgets or analysed costs in previous roles. Use specific examples to demonstrate your analytical capabilities.

Showcase Your Coordination Skills

This position requires strong operational coordination. Think of instances where you successfully managed multiple tasks or projects simultaneously. Highlight your organisational skills and how you kept everything on track, especially in a fast-paced environment.

Familiarise Yourself with Project Management Principles

Understanding project management is key for this role. Review basic principles and be ready to discuss how you've applied them in past experiences. Mention any tools or methodologies you’ve used, like Agile or Waterfall, to show your familiarity.

Communicate Clearly and Confidently

Strong communication skills are essential. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you’ve effectively communicated with stakeholders in the past, and be ready to answer questions about how you handle conflicts or misunderstandings.