At a Glance
- Tasks: Provide excellent customer service and support during lunch hours at Doune Castle.
- Company: Historic Environment Scotland, preserving and promoting Scotland's heritage.
- Benefits: Flexible hours, gain experience in heritage tourism, and work in a historic setting.
- Other info: Perfect for students looking for part-time work with a unique twist.
- Why this job: Join a passionate team and contribute to an iconic Scottish landmark.
- Qualifications: Customer service experience and teamwork skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Your role of Steward at Historic Environment Scotland’s Doune Castle will a permanent all year position providing lunchtime cover: 5 day lunch cover post, 3hrs 15mins a day (totaling 16hrs 15mins per week) from April to September and 3hrs a day (15hrs per week) from October to March.
See ‘Overview of the role and more about my team’ for further information on working hours/patterns).
Essential requirements
- Experience delivering high standards of customer service in a fast-paced environment.
- Excellent team working skills.
- Cash handling experience or willingness to undertake training.
- A genuine interest for working in the heritage tourism industry.
- Ability to work independently at times.
- IT skills and the ability to use basic online functions
Steward - Lunch Cover - Doune Castle in Macduff employer: Historic Scotland
Historic Scotland is an exceptional employer, offering a unique opportunity to work at the iconic Stirling Castle, where you can immerse yourself in Scotland's rich heritage while providing outstanding service to visitors from around the globe. With a vibrant team culture and opportunities for personal growth, employees are encouraged to develop their skills in a dynamic environment that celebrates history and tourism.
StudySmarter Expert Advice🤫
We think this is how you could land Steward - Lunch Cover - Doune Castle in Macduff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Historic Scotland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Historic Scotland
Don't be shy about reaching out to Historic Scotland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Steward - Lunch Cover - Doune Castle in Macduff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Historic Scotland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Historic Scotland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
