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- Tasks: Ensure safety and security for visitors at the iconic Tower of London.
- Company: Join Historic Royal Palaces, a charity preserving royal heritage.
- Benefits: Competitive pay, dynamic work environment, and a chance to be part of history.
- Why this job: Be a key player in creating memorable experiences for visitors.
- Qualifications: Must have SIA licence and security experience.
- Other info: Work outdoors, engage with diverse people, and develop your skills.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace, and Hillsborough Castle. We help everyone explore the story of how monarchs and people have shaped society in some of the greatest palaces ever built.
You will be joining our highly-skilled Tower of London Security Team, ensuring the provision of a safe and secure environment to all visitors, staff, residents, and guests. You must have high moral and ethical standards, and treat all persons with dignity and respect - values underpinning all you do. You must demonstrate a high level of motivation and enthusiasm, to provide the very best environment in which to live and work for all customers – both internal and external. You will provide a high level of customer care and security awareness, and provide support for our other frontline visitor teams.
Responsibilities:- Controlling all pedestrian and vehicle activity and access to the Tower, including key control.
- Taking regular patrols, enhancing security levels and maintaining a vigilant presence.
- Responding to alarms, escalated security incidents and suspicious behaviour.
- Providing a safe and secure environment for visitors, staff and residents.
- Providing security services for evening functions and events.
- Dealing with Metropolitan Police and Emergency Services when required.
- Meeting and greeting visitors.
- Bag searches.
- Managing the Business reception desk, offering a welcoming and professional point of contact for visitors and contractors.
- Projecting a smart, efficient and helpful image at all times.
Security experience is vital – A current SIA licence is ESSENTIAL. The successful candidate must have an enthusiastic professional approach, have high standards, be punctual and have good personal presentation, excellent customer service and communication skills. You will be working with a small team, so being a “people person” is a must, respecting all persons and differences. You should also possess a flexible approach to working and be aware that outdoor working in all weathers can be involved. We’re looking for someone who can work both as part of a team and on their own. You must possess the ability to think and act quickly and decisively in emergencies or under pressure. You would be able to use your own initiative to identify better ways of working and ensure excellent customer service.
Please only apply for this role if you have experience working in the security sector and a valid SIA licence. Interviews currently planned for w/c 2nd Feb 2026.
Security Officer (Days) - HM Tower of London employer: Historic Royal Palaces
Contact Detail:
Historic Royal Palaces Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer (Days) - HM Tower of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might have insights about the Tower of London. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Since this role involves a lot of interaction with visitors, think of examples where you’ve gone above and beyond to help someone. We want to see that enthusiasm shine through!
✨Tip Number 3
Show off your security experience! Be ready to discuss specific situations where you’ve handled emergencies or dealt with suspicious behaviour. This will demonstrate your ability to think on your feet, which is crucial for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Historic Royal Palaces.
We think you need these skills to ace Security Officer (Days) - HM Tower of London
Some tips for your application 🫡
Show Your Security Experience: Make sure to highlight your previous security roles and any relevant experience in your application. We want to see how your background aligns with the responsibilities of keeping the Tower of London safe and secure.
Emphasise Customer Service Skills: Since this role involves a lot of interaction with visitors, it’s crucial to showcase your customer service skills. Share examples of how you've provided excellent service in past roles, as we value a friendly and professional approach.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Historic Royal Palaces
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Security Officer, especially in a historic setting like the Tower of London. Familiarise yourself with common security protocols and how to handle various situations, as this will show your preparedness and commitment.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with visitors, it's crucial to highlight your customer service experience. Think of specific examples where you've gone above and beyond to assist someone or resolve an issue. This will demonstrate your ability to provide a welcoming environment while maintaining security.
✨Demonstrate Teamwork and Independence
The job requires both teamwork and the ability to work independently. Prepare to discuss instances where you've successfully collaborated with others, as well as times when you've taken initiative on your own. This balance is key to showing that you're adaptable and can thrive in different situations.
✨Dress the Part
First impressions matter, especially in a role that projects a professional image. Dress smartly for your interview, reflecting the high standards expected at Historic Royal Palaces. This not only shows respect for the interviewers but also aligns with the professional image you'll need to maintain as a Security Officer.
