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For Companies At a Glance
- Tasks: Engage and inspire families in our magical play garden while ensuring a safe environment.
- Company: Join Historic Royal Palaces, a charity dedicated to preserving iconic palaces.
- Benefits: Competitive salary, London Living Wage commitment, and a fun work environment.
- Why this job: Be part of creating unforgettable experiences for children and families in a unique setting.
- Qualifications: Strong customer service skills and a passion for working with children.
- Other info: Flexible hours with opportunities for growth in a vibrant team.
The predicted salary is between 28809 - 28809 £ per year.
Location: Hampton Court Palace
Salary: £28,909 per annum pro rata, plus AHS (£1,606 pro rata). Based on a basic hourly rate of £17.30 (plus AHS). Historic Royal Palaces intends to continue honouring the London Living Wage increase from 1 April 2026.
Hours: 38 hours per week, end of March to end of October 2026
Positions available: Two full-time roles, including weekends and bank holidays
Status: Temporary / Seasonal
About the Role
We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.
We have an exciting seasonal opportunity to join our team as Play Garden Attendants. Our Magic Garden is designed to engage, inspire, excite, and surprise our young visitors and their families, providing a fun and stimulating experience that the whole family can explore together, with elements that appeal to adults as well as children. Our Magic Garden offers children a stimulating and challenging environment for them to explore and develop their abilities. As the Play Garden Attendant, you will provide a presence in the Garden to ensure this can be explored safely.
Your main duties:
- Acting as the first point of contact for visitors
- Maintaining and checking play equipment
- Supporting the upkeep of plants, garden features, and play areas
- Helping to manage visitor flow and identifying over-capacity or congestion issues
- Keeping the garden and play spaces clean, tidy, and safe
- Communicating the Magic Garden guidelines clearly and confidently
- Liaising with the Garden Management team
About You
We are looking for responsible individuals with strong customer service skills, who can confidently engage with all visitors and help them enjoy this unique family play area, and who have a suitable level of fitness in order to carry out the fundamental requirements of the job profile. Ideally, you will have some experience of working in a children’s care or play environment and have gained some first aid and customer relation skills. A recent DBS check is important, as is a willingness to help us maintain the gardens and water features. As the garden will be open seven days a week at the very peak season, there will be a requirement to work weekends and bank holidays as part of a rota basis.
Important Dates
Closing date: 6 February 2026
Interviews: 16–17 February 2026
Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background. We are also committed to high quality safeguarding practices and to ensure everyone is kept safe in our palaces. We have procedures in place to ensure this commitment is delivered and will deal firmly and swiftly with anyone representing our charity who does not meet our required standards.
You may have experience of the following: Play Attendant, Children’s Play Area Assistant, Outdoor Play Supervisor, Family Attractions Assistant, Visitor Experience Assistant, Recreation Assistant, Garden Operations Assistant, Activity Assistant, Outdoor Learning Assistant, Playground Supervisor, Visitor Services Assistant, Seasonal Attractions Steward.
Seasonal Play Garden Attendants (Magic Garden) employer: Historic Royal Palaces
Contact Detail:
Historic Royal Palaces Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Play Garden Attendants (Magic Garden)
✨Tip Number 1
Get to know the Magic Garden! Familiarise yourself with its features and activities so you can chat confidently with visitors. This will show your enthusiasm and help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with families or handle tricky situations. Being prepared will make you feel more confident when it comes to the real deal.
✨Tip Number 3
Show off your passion for working with children! Share any relevant experiences in your interviews, whether it's from previous jobs or volunteering. This will highlight your suitability for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Historic Royal Palaces.
We think you need these skills to ace Seasonal Play Garden Attendants (Magic Garden)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for working with children and in a garden setting shine through. We want to see how excited you are about creating a magical experience for our visitors!
Tailor Your CV: Make sure your CV highlights any relevant experience you have, especially in customer service or working with kids. We love seeing how your background fits with the role of Play Garden Attendant, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without any fluff. This helps us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in the Magic Garden.
How to prepare for a job interview at Historic Royal Palaces
✨Know the Magic Garden Inside Out
Before your interview, take some time to research the Magic Garden and its features. Familiarise yourself with the layout, the types of activities available, and the safety measures in place. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Customer Service Skills
As a Play Garden Attendant, you'll be interacting with families and children. Prepare examples from your past experiences where you've provided excellent customer service or engaged with visitors. Highlight any specific situations where you made a positive impact on someone's experience.
✨Demonstrate Your Passion for Working with Children
Think about why you want to work in a children's play environment. Be ready to share your enthusiasm for engaging with kids and creating a fun atmosphere. If you have any relevant experience, such as volunteering or working in similar roles, make sure to mention it!
✨Prepare for Practical Questions
Expect questions that assess your ability to handle various scenarios in the garden, like managing visitor flow or ensuring safety. Think through potential challenges you might face and how you'd address them. This will demonstrate your problem-solving skills and readiness for the role.
