Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive ticket and retail sales at Hampton Court Palace.
- Company: Join the historic and vibrant team at Hampton Court Palace.
- Benefits: Enjoy enhanced holiday entitlement, a pension scheme, and family-friendly policies.
- Why this job: Be part of an iconic location and create memorable experiences for visitors.
- Qualifications: Retail or customer service experience preferred; must be fit to lift items up to 15 kg.
- Other info: Seasonal role with opportunities for growth and a fun work environment.
The predicted salary is between 25828 - 25828 £ per year.
Seasonal Palace Host (Sales) at Hampton Court Palace is responsible for ensuring every visitor has an exceptional experience through excellent customer service while generating income necessary to maintain and keep the site open for all visitors.
Salary: £25,928 per annum pro‑rated (£13.85 per hour). The role covers unbroken seasonal contracts from 16 March to 1 November 2026, 16 March to 22 February, and 1 June to 30 September 2026. London Living Wage increase to be honoured from 1 April 2026. Closing date: Sunday 25th January 2026.
Responsibilities:
- Ticket sales and queries
- Membership sales, upgrade and queries
- Retail sales in the Undercroft Shop and Palace Shop
- Maintaining shop spaces – cleaning, tidying, refilling, stocktakes
- Guidebook sales at the external mobile stand
- Manning the Magic Garden entrance and exit, with sales during peak times
- Assisting with the handout, collection, cleaning and resetting of Digital Visitor Guides (DVGs)
Qualifications:
- Minimum fitness level required to perform duties at various posts across Hampton Court Palace, including lifting items up to 15 kg.
- Experience in retail or visitor attraction customer service preferred.
Benefits:
- Enhanced holiday entitlement
- NEST Pension Scheme
- Family friendly policies and benefits
Seasonal Palace Host (Sales)-Hampton Court Palace employer: Historic Royal Palaces
Contact Detail:
Historic Royal Palaces Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Palace Host (Sales)-Hampton Court Palace
✨Tip Number 1
Get to know the venue! Familiarise yourself with Hampton Court Palace and its history. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Think of scenarios you might face as a Seasonal Palace Host and how you'd handle them. We want to see that you can keep visitors happy while making those all-important sales!
✨Tip Number 3
Network with current or past employees if you can. They can give you insider tips on what it’s like working there and what the hiring team is really looking for. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Don’t forget to highlight your relevant experience in retail or customer service!
We think you need these skills to ace Seasonal Palace Host (Sales)-Hampton Court Palace
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing exceptional customer service. Share any relevant experiences where you’ve gone above and beyond to help customers, as this is key for the Seasonal Palace Host role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role at Hampton Court Palace. Highlight your retail experience and any skills that align with the responsibilities mentioned in the job description. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to address all the key responsibilities outlined in the job description. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Historic Royal Palaces
✨Know Your Customer Service Basics
Since the role is all about providing exceptional customer service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of creating a memorable experience for visitors.
✨Familiarise Yourself with Hampton Court Palace
Do some research on Hampton Court Palace itself. Understand its history, significance, and what makes it special. Being able to discuss the palace knowledgeably during your interview will demonstrate your enthusiasm for the role and the site.
✨Prepare for Sales Scenarios
As a Seasonal Palace Host, you'll be involved in ticket and retail sales. Prepare for potential role-play scenarios where you might need to sell a ticket or assist a visitor with queries. Practising these scenarios can help you feel more confident during the interview.
✨Show Your Team Spirit
This role requires working closely with others, so be ready to talk about your teamwork experiences. Share examples of how you've collaborated with colleagues in the past, especially in busy environments. Highlighting your ability to work well in a team will make you a strong candidate.
