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- Tasks: Support membership systems and processes, ensuring smooth operations and data management.
- Company: Join Historic Royal Palaces, a charity caring for iconic UK landmarks.
- Benefits: Enjoy hybrid working, enhanced holidays, generous pension contributions, and free palace entry.
- Why this job: Be part of a passionate team enhancing visitor experiences at historic sites.
- Qualifications: Proficient in Excel, experience with CRM or finance systems, and strong analytical skills required.
- Other info: Open to diverse candidates; flexible work-life balance discussions encouraged.
The predicted salary is between 24000 - 32000 £ per year.
Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens. Home Palace : Hampton Court Palace Status : Established/Permanent Salary : £28,203, Per Annum Days/Hours of work: Full time, 36 hours per week, Monday – Friday About the role and about you We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. Historic Royal Palaces’ member community is a valuable and engaged audience, whose support helps us to achieve our charitable aims. In this role, you’ll be supporting the Membership Systems, Finance and Reporting Executive with the delivery of critical member systems and processes. You will play a vital part in ensuring that the membership functions of our CRM, ticketing and finance systems are running effectively day to day, supporting with system integration, payment collection, data cleaning, and issue resolution. You will also support the Membership Services team with resolving finance queries and support internal customers with regular reporting and data requests to help us better understand our members and improve our membership offer. Working closely with the rest of our friendly team, we will support you in building your knowledge of our systems and the organisation. You will already be skilled in using Microsoft Excel to summarise and graphically represent data using pivot tables and will be able to demonstrate experience working with large volumes of data. You’ll have some previous experience of using CRM, ticketing or finance systems to collect payments, and experience working for a membership, charity or heritage organisation would be advantageous. This role would suit an analytical problem solver with high attention to detail, and a passion for driving efficiency through identifying and solving problems. Benefits include: Hybrid working (2 days from home per week) Enhanced holiday entitlement Generous Employers Pension Contributions (up to 11%) Annual Pay reviews & Bonuses Critical Illness Cover & Life Assurance Family friendly policies and benefits Staff discounts Free entry to our six palaces and gardens with up to four guests whenever you like. Closing date: 23:55pm Sunday 5th January 2025 Interviews: TBC onsite at Hampton Court Palace We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background. #J-18808-Ljbffr
Membership Systems Administrator employer: Historic Royal Palaces
Contact Detail:
Historic Royal Palaces Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Systems Administrator
✨Tip Number 1
Familiarise yourself with the specific CRM, ticketing, and finance systems used by Historic Royal Palaces. Research their current membership processes and think about how you can contribute to improving efficiency in these areas.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've successfully managed large volumes of data in previous roles. Be ready to discuss specific challenges you faced and how you resolved them.
✨Tip Number 3
Network with professionals in the heritage and charity sectors. Attend relevant events or join online forums to connect with others who work in similar roles, as they may provide insights or tips that could help you stand out.
✨Tip Number 4
Prepare to demonstrate your proficiency in Microsoft Excel during the interview. Consider creating a sample report or visualisation that highlights your ability to summarise and represent data effectively.
We think you need these skills to ace Membership Systems Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Membership Systems Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous experience you have with CRM, ticketing, or finance systems. Provide specific examples of how you've used these systems to collect payments or manage data effectively.
Showcase Analytical Skills: Since the role requires strong analytical skills, include examples of how you've solved problems or improved processes in past roles. Mention your proficiency in Microsoft Excel, especially with pivot tables and data representation.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for heritage and charity work. Explain why you want to work for Historic Royal Palaces and how you can contribute to their mission.
How to prepare for a job interview at Historic Royal Palaces
✨Know Your Systems
Familiarise yourself with CRM, ticketing, and finance systems before the interview. Be ready to discuss your experience with these systems and how you've used them to solve problems or improve processes.
✨Showcase Your Data Skills
Prepare to demonstrate your proficiency in Microsoft Excel, especially with pivot tables. Bring examples of how you've used data analysis to drive decisions or improve efficiency in previous roles.
✨Understand the Organisation's Mission
Research Historic Royal Palaces and understand their mission and values. Be prepared to explain how your skills and experiences align with their goals, particularly in supporting their member community.
✨Prepare for Problem-Solving Questions
Think of specific examples where you've identified and resolved issues in a previous role. Highlight your analytical skills and attention to detail, as these are crucial for the Membership Systems Administrator position.