At a Glance
- Tasks: Guide visitors through Kensington Palace and share engaging stories about its history.
- Company: Historic Royal Palaces, a charity dedicated to preserving iconic palaces.
- Benefits: Earn £15.44 per hour with flexible full-time and part-time roles.
- Other info: Join a welcoming team and enjoy opportunities for personal growth.
- Why this job: Be part of an exciting exhibition celebrating powerful women in history.
- Qualifications: Customer service experience and a positive, adaptable attitude are key.
The predicted salary is between 15 - 16 £ per hour.
Seasonal Contracts Available 9th March 2026 – 13th September 2026 and 9th March 2026 – 8th November 2026. Full‑time and part‑time roles available (2-5 days/wk), all including weekend and bank holiday working.
Salary: PR11.6 £15.44 per hour (equates to £31,117 per annum pro rata for full‑time roles at 38.75 hrs per week, 7.75 hrs/day) – salary subject to a pay review in April 2026.
Historic Royal Palaces is the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.
2026 Exhibition at Kensington Palace: The Last Princesses of Punjab. Discover the story of Punjabi princess and suffragette icon Sophia Duleep Singh and five women who shaped her extraordinary life: Sophia and her sisters Catherine and Bamba, her mother Bamba Muller, grandmother Jind Kaur, and godmother Queen Victoria each expressed womanhood, power, and royalty in different ways. They infused their identities and heritage into the causes they devoted themselves to, and became powerful changemakers in their own right. For the first time, Queen Victoria's childhood home of Kensington Palace will offer an intimate look into six lives shaped by Empire. This new exhibition — created to celebrate Sophia's 150th birthday — will focus on the women of a royal dynasty whose destinies were profoundly and violently transformed by it.
We are looking for seasonal staff to support the operation of this exciting exhibition.
Responsibilities:
- Guide visitors by proactively telling the palace and exhibition’s stories in an engaging and entertaining style, whilst ensuring accuracy in the content of the information given.
- Deliver history talks as part of the Kensington Palace offer.
- Provide the highest level of customer service and create memorable customer experiences for all visitors.
- Ensure the day‑to‑day safety and security of our palaces, their collection and our guests.
- Support the operational running of the palace and the visitor experience as required.
Qualifications & Preferences:
- Experience in customer service and working as part of a team.
- Positive and flexible approach, able to adapt style and respond to visitor needs.
- Interest and knowledge in history is advantageous but not necessary.
We are an independent charity and want everyone to feel welcome and accepted, and as an ‘Investor in People’, we want you to fulfil your potential and enjoy your work. The full season at Kensington Palace runs 9th March 2026 – 8th November 2026, but we have shorter duration contracts available (9th March 2026 – 13th September 2026). We can potentially be flexible if you have other commitments at the start/end of the season.
Closing Date: 18th January 2025
Group interviews: January 26th, 27th, February 2nd, 3rd
Palace Host Guide - Kensington Palace (Seasonal) in Liverpool employer: Historic Royal Palaces
Historic Royal Palaces is an exceptional employer, offering a unique opportunity to work in one of the most iconic settings in the world. With a commitment to employee growth and a culture that values inclusivity and teamwork, staff members are encouraged to share their passion for history while providing outstanding customer service. Seasonal roles at Kensington Palace not only provide competitive pay but also the chance to engage with visitors in meaningful ways, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Palace Host Guide - Kensington Palace (Seasonal) in Liverpool
✨Tip Number 1
Get to know Kensington Palace and its stories inside out! The more you understand the history and the exhibition, the better you'll engage with visitors. We want you to be the go-to person for all things royal and historical!
✨Tip Number 2
Practice your customer service skills! Think about how you can create memorable experiences for visitors. A friendly smile and a positive attitude can make all the difference, so let’s show them the best of what we have to offer!
✨Tip Number 3
Be flexible and ready to adapt! Each visitor is different, and being able to adjust your approach based on their needs will set you apart. We’re all about making everyone feel welcome, so let’s embrace that spirit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Historic Royal Palaces. Let’s make this happen together!
We think you need these skills to ace Palace Host Guide - Kensington Palace (Seasonal) in Liverpool
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for history and customer service shine through. We want to see how much you care about sharing stories and creating memorable experiences for our visitors!
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the role. If you've worked in customer service or have a knack for storytelling, let us know! It helps us see why you're a great fit.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal candidate for the Palace Host Guide position.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Kensington Palace.
How to prepare for a job interview at Historic Royal Palaces
✨Know Your History
Brush up on the stories behind Kensington Palace and the exhibition. Being able to share interesting facts about Sophia Duleep Singh and her family will show your passion for history and engage the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to create memorable experiences for visitors or customers.
✨Be Adaptable
Demonstrate your flexibility by discussing times when you had to adapt your approach based on visitor needs. This role requires a positive attitude and the ability to respond to different situations, so highlight your adaptability.
✨Practice Your Storytelling
Since you'll be guiding visitors and delivering talks, practice telling engaging stories. Use a friend or family member as your audience and get comfortable with your delivery style to make it entertaining and informative.
