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- Tasks: Welcome visitors and share the rich history of Hillsborough Castle and Gardens.
- Company: Join Historic Royal Palaces, a charity preserving iconic landmarks in the UK.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to work in a historic setting.
- Why this job: Be part of a passionate team and create memorable experiences for visitors.
- Qualifications: No specific experience required, just a love for history and great customer service.
- Other info: Casual roles offer zero-hour contracts; seasonal positions available from April to November.
The predicted salary is between 20000 - 24000 £ per year.
Front of House – Northern Ireland Home Palace: Hillsborough Castle Status: Casual, Temporary/Seasonal Estimated : Start date 1 April 2025 End Date: 1 November 2025 Salary : Seasonal = £23,977 per annum pro-rata (£12.81 p/h) / Casual wage = £14.35 p/h (incl. holiday allowance) Pro Rata Days/Hours of work Seasonal: 18-hour Part-time roles available 3 days per week. Shifts will include some weekends and bank holidays. Casual Engagement: Zero-hours, ad hoc. About the role and about you New Year, New Opportunity! Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace, and Hillsborough Castle and Gardens in Northern Ireland. You will be joining a dedicated Castle Host team with a flair for outstanding customer service, welcoming visitors to Hillsborough Castle and Gardens – the home of politicians and monarchs throughout its vibrant history. We have vacancies for Summer Seasonal (temporary) jobs, and places on our ad-hoc Casual (zero-hours) register. We are looking for people to work across both the admissions area, and on the Castle tour routes. As a Castle Host, you will bring the amazing stories of Hillsborough Castle and Gardens to life – sha…
Front of House - Northern Ireland employer: Historic Royal Palaces Careers
Contact Detail:
Historic Royal Palaces Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Northern Ireland
✨Tip Number 1
Familiarize yourself with the history and significance of Hillsborough Castle and Gardens. Being knowledgeable about the site will not only impress during your interview but also help you engage with visitors effectively.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in a hospitality or tourism setting. This role is all about creating a welcoming atmosphere, so showcasing your skills in this area can set you apart.
✨Tip Number 3
Be prepared to discuss your availability, especially for weekends and bank holidays. Flexibility is key for this role, and showing that you can accommodate the schedule will make you a more attractive candidate.
✨Tip Number 4
Consider visiting Hillsborough Castle and Gardens before your interview. This will give you firsthand experience of the environment and allow you to speak authentically about your enthusiasm for the role.
We think you need these skills to ace Front of House - Northern Ireland
Some tips for your application 🫡
Understand the Role: Take time to read through the job description carefully. Understand what it means to be a Castle Host and the specific responsibilities involved in welcoming visitors and providing outstanding customer service.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Include any previous roles that demonstrate your ability to engage with the public and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for history and customer service. Mention why you are excited about the opportunity at Hillsborough Castle and how your skills align with the role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Historic Royal Palaces Careers
✨Show Your Passion for History
Since the role involves sharing the rich history of Hillsborough Castle, make sure to express your enthusiasm for historical stories and heritage. Research the castle's background and be ready to discuss what excites you about it.
✨Demonstrate Customer Service Skills
As a Castle Host, outstanding customer service is key. Prepare examples from your past experiences where you provided excellent service or handled difficult situations with visitors. This will show that you can create a welcoming atmosphere.
✨Be Flexible and Adaptable
The job requires working on weekends and bank holidays, so highlight your flexibility in your availability. Share any previous experiences where you adapted to changing schedules or unexpected situations.
✨Prepare Questions About the Role
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position.
