Deputy Events Manager - Stirling Castle

Deputy Events Manager - Stirling Castle

Stirling Full-Time 34721 - 34721 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Organise and manage exciting events at the stunning Stirling Castle.
  • Company: Join Historic Environment Scotland, a leader in preserving cultural heritage.
  • Benefits: Enjoy 25 days annual leave, flexible hours, and a generous pension scheme.
  • Other info: Diverse and inclusive workplace with opportunities for personal development.
  • Why this job: Be part of memorable events and create unforgettable experiences for clients.
  • Qualifications: Experience in event supervision and strong communication skills required.

The predicted salary is between 34721 - 34721 £ per year.

Starting salary: £34,721 pro rata, per year

Contract type: Fixed term for 18 months

Grade: 3

Location: Stirling Castle, Castle Wynd, Stirling FK8 1EJ

Working Hours: 35 hours per week, 5 days out of 7 (including weekends and evenings)

Interviews: To be held on Week Commencing 21 September 2026

The Deputy Events Manager is responsible for organising events, ensuring excellent service for clients booking Stirling Castle, Argyll’s Lodging, or The Argyll & Sutherland Highlanders Museum event spaces for corporate events, weddings, and other events out with the normal visitor experience. You will play a key role in liaising with the Event Manager, the Central Event Sales Team and the on-site catering partner to deliver an outstanding experience for the client.

Key Responsibilities of this role:

  • Responsible for the management of all aspects of assigned confirmed events, including the management of external suppliers working on-site, clear communication of necessary information to the wider castle.
  • Support the Events Manager to deliver a wide range of events and commercial activities across the Stirling District.
  • Manage on-site client relationships to deliver successful events through meeting client expectations.
  • Act as deputy manager for a wide range of events (including Ministerial, Corporate Events and Weddings) as required.
  • Be responsible for all onsite staff, guests and suppliers during events, responding to emergency situations out with Castle opening times and leading on the resolution of any incidents such as fire alarms, visitor ejections, first aid and medical emergencies etc.
  • Undertake the role of Duty Manager on a rota basis with responsibility for resolving onsite staff issues, dealing with complaints and/or visitor queries, and implementation of emergency procedures.
  • Contribute to Historic Environment Scotland’s overall event sales targets by supporting the activity of the Central Sales Team to convert enquiries into bookings.
  • Conduct site visits for clients before and after they confirm a booking, showcasing event spaces and explaining options available to the client, which may enhance their experience and increase income to the site recommended through upselling suppliers entertainment offerings.
  • Lead on the scheduling of appropriate staff for each event and supervise the assigned Event Assistant Team assisting the delivery in each case.
  • Generate event sheets and ensure every event has the appropriate information for all staff and managers involved to provide a 5-star service to clients.
  • Manage and co-ordinate pre-opening and private day-time tour bookings, liaising with clients to confirm details and catering partners for any bookings involving catering.
  • Be on-site for bookings to check that the hospitality area is set for tour arrival and support staff for larger group bookings.
  • Supervise filming and photography requests and manage other one-off events as required.
  • Generate schedules, contracts and invoices for bespoke events and other commercial activity, as required.
  • Support the Events Manager in the delivery of events and responsibilities.

Key requirements of the role:

  • Events supervision experience.
  • Knowledge of Microsoft Office packages, specifically Word and Excel.
  • Experience in using customer databases and diary systems.
  • Excellent communication skills.
  • Experience of working across different teams and departments.
  • Experience of working collaboratively to generate new ideas.
  • Demonstrable experience delivering process improvements.
  • Experience supporting a team to deliver their goals.
  • Ability to plan, organise, then get the best from people to achieve an objective.
  • Ability to prioritise and thrive in a fast-paced environment.
  • Flexibility to provide cover according to business needs.

We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds, regardless of age, race, gender or gender identity, religious beliefs, marital status, sexual orientation, disability, or neurodiversity.

To submit your application online, please read our ‘How to Apply’ followed by ‘Apply Now’ button to begin your application.

Deputy Events Manager - Stirling Castle employer: Historic Environment Scotland

At Historic Environment Scotland, we pride ourselves on being an exceptional employer, offering a supportive work culture that values professional development and employee well-being. Located at the iconic Stirling Castle, our team enjoys flexible working hours, generous leave entitlements, and opportunities for further education, all while contributing to enriching local communities through memorable events. Join us to be part of a dedicated team that delivers outstanding experiences in a historic setting.

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Contact Details:

Historic Environment Scotland Recruitment Team

We think you need these skills to ace Deputy Events Manager - Stirling Castle

Event Management
Client Relationship Management
Communication Skills
Team Collaboration
Microsoft Office (Word and Excel)
Customer Database Management
Process Improvement