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- Tasks: Boost individual donations through innovative strategies and collaboration with diverse teams.
- Company: Join Historic Environment Scotland, a leader in preserving cultural heritage.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Why this job: Make a real difference in fundraising while working in beautiful locations across Scotland.
- Qualifications: Experience in fundraising or marketing, strong communication skills, and a passion for heritage.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 34721 - 34721 £ per year.
Starting salary: £34,721 per year
Contract type: Permanent
Grade: 3
Location: Longmore House, Edinburgh (with hybrid working)
Working Hours: 35 hours per week
Interviews: To be held in person in Longmore House on 16th and 17th April 2026.
This is a new role to build on our work to enable donations across our visited sites, via the website and to become ready for appeals to a wider audience. The role is within the Fundraising Team within External Relations and Partnerships Directorate, and collaborating with colleagues across the Marketing and Engagement Directorate and Operations teams.
Benefits of joining us at Historic Environment Scotland:
- Enrolment onto a Civil Service Pension scheme – 28% employer contribution
- 25 days annual leave, pro-rata (increasing to 30 days after 3 years) + 11.5 public holidays
- Reimbursement for relevant professional subscriptions
- Support for further education and personal development
- Study leave for work related courses
- Flexible working hours (where appropriate)
- Free entry to all of our properties (with up to three guests)
- Free entry to English Heritage, Manx and Cadw properties
Key Responsibilities of this role:
- Planning and delivering an increase in individual giving from site-based donations, web based donations and future appeals
- Collaborating with colleagues in Marketing, Membership, Communications and Operations to develop messaging and collateral.
- Providing operational support for our delivery partners across the organisation ensuring compliance with relevant policies and procedures
- Developing protocols and procedures to ensure compliant and smooth operations for individual giving, including regular reporting of income to stakeholders
- Assessing donor and prospect data to support the donor journey to legacy and major donor programmes
- Reaching out to donors to ensure full understanding of their needs, expectations and service standards and to conduct donor research where necessary
- Support training to ensure that site-based teams have the tools and strategies needed to expand fundraising
- Working with new suppliers to look at innovative solutions such as donation points that will meet the needs of our complex sites, inform donors and securely process donations
- Contributing to the development of new products for donors informed by donor data and good practice elsewhere
Key requirements of the role:
- Essential: Experience in individual giving fundraising or marketing within a tourism or charitable organisation and a willingness to be/become a member of the Chartered Institute of Fundraising
- Experience of using prospect and donor/customer data in compliance with regulations
- Experience of working with suppliers and internal stakeholders
- Knowledge and experience of using CRM/database systems for customer/donor data
- Knowledge of financial processes used to ensure excellent stewardship of donated funds/payments
- Excellent communication skills, both verbal and in writing for use as web-based content
- Able to build and maintain constructive working relationships with other teams and groups internally and externally
- A driving licence valid in the UK and willing to travel throughout Scotland to reach our rural and more central sites (pool cars and safe working practice policies apply)
We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds, regardless of age, race, gender or gender identity, religious beliefs, marital status, sexual orientation, disability, or neurodiversity.
In support of our Gaelic Language Plan, we welcome applications from Gaelic speakers. We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format, please reach out to us via email at recruit@hes.scot or call our Head Office at 0131 668 8600 and speak to a member of our People Team.
Please note that, at this time, we are unfortunately unable to provide sponsorship as part of the recruitment process, therefore you must have current right to work in the UK to be considered for a post.
To submit your application online, please read our ‘How to Apply’ followed by ‘Apply Now’ button to begin your application.
Individual Giving Officer employer: Historic Environment Scotland
Contact Detail:
Historic Environment Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Individual Giving Officer
✨Tip Number 1
Get to know the organisation inside out! Research Historic Environment Scotland, their values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the key responsibilities of the Individual Giving Officer role. Practise answering common questions and have some examples ready to demonstrate your skills in fundraising and collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Historic Environment Scotland.
We think you need these skills to ace Individual Giving Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in individual giving fundraising or marketing. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your written application reflects that. Use clear and engaging language, and don’t forget to proofread for any typos or errors before hitting submit!
Highlight Your Collaborative Spirit: This role involves working closely with various teams, so let us know about your experience collaborating with others. Share examples of how you’ve successfully worked with different departments to achieve a common goal.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you have all the necessary information at your fingertips. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Historic Environment Scotland
✨Know Your Stuff
Make sure you thoroughly understand the role of an Individual Giving Officer. Familiarise yourself with the key responsibilities, especially around individual giving fundraising and collaboration with other teams. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in individual giving fundraising or marketing. Highlight any successful campaigns you've been part of, especially those involving donor data and compliance. This will illustrate your capability to contribute effectively to the team.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's current fundraising strategies or how they measure success in individual giving. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member. This will help you feel more comfortable and confident during the actual interview.