At a Glance
- Tasks: Support the Heritage Directorate with administrative tasks and manage enquiries.
- Company: Join Historic Environment Scotland, a leader in preserving our heritage.
- Benefits: Enjoy a competitive salary, flexible hours, and generous leave.
- Other info: Diverse and inclusive workplace with opportunities for personal development.
- Why this job: Gain valuable experience while making a difference in heritage conservation.
- Qualifications: Strong communication skills and basic knowledge of Microsoft Office required.
The predicted salary is between 36544 - 44664 £ per year.
Location: Longmore House, Edinburgh with hybrid working available
Working Hours: Monday - Friday, 35 hours per week
Interviews: To be held in person at Longmore House on Week Commencing 7 September 2026
The post holder works within a team of five Business Service Support Assistants and is responsible for a range of administrative tasks that support the efficient running of the Directorate. The Heritage Directorate provides support for the sector by providing comments on statutory consultations in the planning system, maintaining accurate data records and improving the Historic record through recording and designating historic places.
The post holder will be supported by a mentor to develop skills and experience to allow them to process information into our in-house workflow system, coordinating replies for general enquiries, and providing support to the directorate by arranging travel across Scotland, maintaining office and equipment supplies and many other ad hoc administrative tasks as required. As part of the apprenticeship, the postholder will be required to undertake the Business Administration SCQF Level 6 qualification.
Benefits of joining us at Historic Environment Scotland:
- Enrolment onto a Civil Service Pension scheme – 28% employer contribution
- 25 days annual leave, pro-rata (increasing to 30 days after 3 years) + 11.5 public holidays
- Reimbursement for relevant professional subscriptions
- Support for further education and personal development
- Study leave for work related courses
- Flexible working hours (where appropriate)
- Free entry to all of our properties (with up to three guests)
- Free entry to English Heritage, Manx and Cadw properties
Key Responsibilities of this role:
- Log consultations/applications and associated work and damage cases on the in-house workflow system – the Heritage Management System
- Handling central Heritage Directorate internal and external enquiries by telephone, e-mail and mail
- Provide a central booking service for all car hires, accommodation, travel tickets, conferences, meeting rooms and refreshments
- Maintain the log and supplies of health and safety and other pool equipment
- Monitor and replenish office consumables
- Carry out financial transactions and purchasing for Directorate colleagues, e.g. using a corporate card or the in-house finance system - Fusion
- Assist in testing system and website developments
- Maintain desk instructions/guidance to ensure current practice is accurately reflected and understood
- Undertake general functions in support of the Heritage Information, Recording and Business Service, and the Heritage Directorate more generally
- Assist Heritage Directorate colleagues with ad hoc tasks and projects as required
Key requirements of the role:
- Good written skills with the ability to write in plain English
- Excellent communication skills, including the ability to interact with a wide range of people
- Good organisation and planning skills and the ability to prioritise competing demands
- Basic knowledge of Microsoft Outlook, Word and Excel
- Ability to work quickly and accurately under pressure
We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds, regardless of age, race, gender or gender identity, religious beliefs, marital status, sexual orientation, disability, or neurodiversity. In support of our Gaelic Language Plan, we welcome applications from Gaelic speakers.
We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format, please reach out to us via email at recruit@hes.scot or call our Head Office at 0131 668 8600 and speak to a member of our People Team.
Please note that, at this time, we are unfortunately unable to provide sponsorship as part of the recruitment process, therefore you must have current right to work in the UK to be considered for a post.
Heritage Information and Business Assistant - Modern Apprentice employer: Historic Environment Scotland
Historic Environment Scotland (HES) is an exceptional employer, offering a unique opportunity to contribute to the preservation of Scotland's rich heritage while advancing your legal career. With a collaborative work culture, employees benefit from professional development opportunities and the chance to engage in meaningful projects that have a real impact on the community. Located in a vibrant environment, HES fosters a supportive atmosphere where innovation and teamwork thrive, making it an ideal place for those seeking a rewarding role in the legal field.
Contact Details:
Historic Environment Scotland Recruitment Team
