Income Development Officer in Saffron Walden

As our Income Development Officer, you will play a key role within the Income Development team, helping Historic England to grow and diversify non-government income. The role focuses on strengthening pipeline management, supporter, partner and customer engagement, and building internal capability to enable managers and frontline staff to generate both philanthropic and earned income more effectively. Working closely with colleagues across finance, marketing, service delivery and senior management, you will support the Head of Commercial Development to translate strategy into practical tools, insights and guidance that drive income performance. You will manage data, generate insights, create and run reports, and provide creative and practical support for fundraising events and mailouts, ensuring compliance with relevant data protection policies and legislation. The role is recruited on an initial two year fixed term basis, with the option of it becoming permanent subject to evaluation.

Who we are looking for

• Data Analysis & Reporting: Experience using CRM systems and managing data. Ability to analyse information, produce reports, identify trends and use insights to improve performance.
• Donor Engagement: Experience supporting donor, supporter, customer or partner relationships, including events, stewardship, communications, cultivation activity or customer engagement.
• Motivation: Understanding of the role, interest in Historic England's mission, enthusiasm for income generation, and evidence of a proactive approach.

Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working.

Why work for Historic England

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self.

At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use of AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input.

Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. This is a full time, Two Year Fixed-Term Contract. The location of this role is either York, Manchester, Newcastle, Birmingham, Cambridge, Swindon, Bristol or Portsmouth, inclusive with hybrid working. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.