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- Tasks: Support day-to-day operations and ensure a welcoming environment for colleagues and visitors.
- Company: Historic England, dedicated to preserving and promoting England’s historic sites.
- Benefits: Competitive salary, generous pension scheme, 28 days holiday, and corporate discounts.
- Other info: Flexible working options available and commitment to diversity and inclusion.
- Why this job: Join a passionate team and contribute to the care of England's rich heritage.
- Qualifications: Experience in customer service, strong organisational skills, and a proactive attitude.
The predicted salary is between 25179 - 25179 £ per year.
We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them. Historic England has a fantastic opportunity for you to join us as a Facilities Assistant.
Contract Details: This is a part‑time fixed‑term contract until December 2026, working 21.6 hours per week, including Tuesday and Wednesday, based in our Bristol office. Salary pro rata is: £25,179 per annum. Benefits include a competitive defined benefit pension scheme with 28.97% employer contribution, 28 days holiday, corporate discounts, free entry into English Heritage sites, and development opportunities.
What you will be doing: As the Facilities Assistant, you will provide day‑to‑day operational facilities management services to Historic England colleagues and visitors in this front‑facing customer‑focused role. You will ensure the facilities are safe, clean, well‑stocked, suitably maintained, well presented and comfortable at all times, applying a consistent FM approach as the standard.
Who we are looking for:
- Proven experience working in a customer-facing role
- Highly organised
- Positive and proactive approach to work
- Uses initiative and knows when to escalate
- Can work with people at all levels and respect differences
- Professional team player who participates fully with the team
Equal Opportunity: We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. We particularly encourage applications from Black, Asian, Minority Ethnic candidates and candidates with disabilities.
Flexible Working: We are an inclusive employer and believe that flexible working options are for everyone. We are open to considering options including job sharing, part‑time working, compressed hours, and hybrid working.
Please note that the hiring process involves a selection of behavioural science–backed assessment questions to test your skills and suitability for the role.
Part Time Facilities Assistant employer: HISTORIC ENGLAND
Contact Detail:
HISTORIC ENGLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Facilities Assistant
✨Tip Number 1
Get to know the company! Research Historic England and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. Since this role is front-facing, think of examples from your past experiences where you've excelled in a customer-focused environment. Be ready to share these during your interview!
✨Tip Number 3
Show off your organisational skills! Prepare to discuss how you manage tasks and prioritise effectively. This is key for a Facilities Assistant, so have some solid examples up your sleeve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Historic England.
We think you need these skills to ace Part Time Facilities Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in customer-facing roles. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your organisational prowess!
Show Your Proactive Side: In your application, give examples of when you've taken the initiative in previous jobs. We love a positive and proactive approach, so let us know how you’ve made a difference in your past roles!
Be Yourself: We value diversity and inclusion, so don’t hesitate to let your personality shine through in your application. Share your unique experiences and perspectives; we’re all about respecting differences here at StudySmarter!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at HISTORIC ENGLAND
✨Know Your Role
Make sure you understand the key responsibilities of a Facilities Assistant. Familiarise yourself with what it means to provide operational facilities management services and how that impacts both colleagues and visitors. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this is a customer-facing role, be prepared to discuss your previous experiences in similar positions. Think of specific examples where you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your proactive approach and ability to work well with people at all levels.
✨Emphasise Organisation and Initiative
Highlight your organisational skills and ability to use initiative during the interview. Prepare examples of how you've managed multiple tasks or projects effectively in the past. This will reassure them that you can maintain a clean, safe, and well-stocked environment consistently.
✨Be Ready for Behavioural Questions
Since the hiring process includes behavioural science-backed assessment questions, practice answering common behavioural interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your experiences clearly and show how you fit the team's needs.