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- Tasks: Coordinate listing casework and assist the team in achieving targets.
- Company: Join Historic England, the guardian of England's historic environment.
- Benefits: Enjoy a competitive pension, 28 days holiday, and corporate discounts.
- Why this job: Be part of a team that values history and promotes inclusivity.
- Qualifications: Good analytical skills and experience in customer service are essential.
- Other info: Flexible working options available, including hybrid and job sharing.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Summary
We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.
Historic England have a fantastic opportunity for you to join us as our Listing Coordinator.
This is a Full Time, Fixed-Term Contract until 31st March 2026 based in Birmingham with hybrid working.
We offer a wide benefits package including a competitive pension scheme starting at 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.
What you will be doing
As our Listing Coordinator, you will assist colleagues in the Listing team in the delivery of targets and priorities. You will coordinate and administer listing casework for the whole of the Midlands.
You will act as the initial point of contact for customer enquiries concerning listing, ensuring high standards of customer service at all times. Ensuring effective communication with owners and other stakeholders.
Who we are looking for
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Good analytical skills
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Ability to work under pressure and use own initiative
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Good oral and written communication skills
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Previous experience of working in a team environment
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Proven experience of working directly with members of the public
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Enthusiasm for the historic environment and its management
Please note your application will be scored and assessed against the above criteria.
We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having just won the Gold Award from MIND, we also recognise the importance of a healthy work-life balance.
We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.
We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.
Why work for Historic England
We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.
We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.
At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.
To ensure a fair and inclusive recruitment process for everyone the use of AI or automated tools is not permitted.
Provisional interview dates: 29th/30th July 2025
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Listing Coordinator employer: HISTORIC ENGLAND
Contact Detail:
HISTORIC ENGLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Listing Coordinator
✨Tip Number 1
Familiarise yourself with Historic England's mission and values. Understanding their commitment to preserving the historic environment will help you align your responses during the interview, showcasing your enthusiasm for the role.
✨Tip Number 2
Prepare to discuss your experience in customer service and teamwork. Since the role involves liaising with the public and working within a team, having specific examples ready will demonstrate your suitability for the position.
✨Tip Number 3
Brush up on your analytical skills. The Listing Coordinator role requires good analytical abilities, so be prepared to discuss how you've used these skills in past roles or situations.
✨Tip Number 4
Showcase your passion for the historic environment. Whether through personal interests or previous work, sharing your enthusiasm can set you apart from other candidates and resonate well with the hiring team.
We think you need these skills to ace Listing Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Listing Coordinator position. Highlight key skills such as analytical abilities, communication skills, and experience in customer service.
Tailor Your Responses: When answering the selection questions on the Applied platform, ensure your responses reflect your relevant experiences and skills. Use specific examples that demonstrate your ability to work under pressure and your enthusiasm for the historic environment.
Showcase Teamwork Experience: Emphasise any previous experience working in a team environment. Provide examples of how you contributed to team goals and collaborated effectively with colleagues and stakeholders.
Highlight Customer Service Skills: Since the role involves acting as the initial point of contact for customer enquiries, make sure to illustrate your customer service experience. Discuss how you have maintained high standards of service and handled inquiries in past roles.
How to prepare for a job interview at HISTORIC ENGLAND
✨Show Your Passion for History
Make sure to express your enthusiasm for the historic environment during the interview. Share any personal experiences or interests related to history that demonstrate your commitment to preserving and valuing historic places.
✨Demonstrate Strong Communication Skills
As a Listing Coordinator, effective communication is key. Prepare examples of how you've successfully handled customer enquiries or worked with stakeholders in the past. This will showcase your ability to maintain high standards of customer service.
✨Highlight Your Analytical Abilities
Be ready to discuss situations where you've used your analytical skills to solve problems or make decisions under pressure. This will help illustrate your capability to manage listing casework effectively.
✨Prepare for Behavioural Questions
Since the hiring process uses a behavioural science-backed recruitment platform, anticipate questions that assess your teamwork and initiative. Think of specific examples that highlight your experience working in a team environment and how you’ve taken the lead when necessary.
