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- Tasks: Coordinate and administer listing casework while providing excellent customer service.
- Company: Historic England, dedicated to preserving England’s historic environment.
- Benefits: 28 days holiday, competitive pension, corporate discounts, and free entry to heritage sites.
- Why this job: Join a passionate team making a real difference in preserving history.
- Qualifications: Teamwork experience, strong communication skills, and ability to work under pressure.
- Other info: Flexible working options available to support work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Summary
We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.
Historic England have a fantastic opportunity for you to join us as our Listing Co-Ordinator.
This is a Full Time, Permanent position based in Newcastle or York with hybrid working.
We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.
What you will be doing
As our Listing Co-Ordinator, you will assist colleagues in the Listing team in the delivery of targets and priorities. You will coordinate and administer listing casework for the whole of the North.
You will act as the initial point of contact for customer enquiries concerning listing, ensuring high standards of customer service at all times. Ensuring effective communication with owners and other stakeholders. You will support colleagues in the Listing team by acting as a first point of contact for listing application enquiries, processing listing casework from application to notification (including updating the National Heritage List for England) to nationally agreed principles of selection and procedures.
Who we are looking for
- Previous experience of working in a team environment
- Experience of working directly with members of the public
- Good oral and written communication skills
- Ability to work under pressure and use own initiative
Please note your application will be scored and assessed against the above criteria.
We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance.
We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.
We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.
Why work for Historic England
We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.
We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.
Historic England want all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self.
At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.
To ensure a fair and inclusive recruitment process for everyone the use of AI or automated tools is not permitted.
Provisional interview dates: 12th November 2025
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Listing Co-Ordinator employer: HISTORIC ENGLAND
Contact Detail:
HISTORIC ENGLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Listing Co-Ordinator
✨Tip Number 1
Get to know the company! Research Historic England and their mission. Understanding their values and goals will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to teamwork, customer service, and handling pressure. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your communication skills! Since the Listing Co-Ordinator role involves liaising with the public and stakeholders, be ready to demonstrate how you can communicate effectively and handle enquiries with ease.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen on joining the team at Historic England. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Listing Co-Ordinator
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what a Listing Co-Ordinator does. Check out the job description and think about how your skills match up with what they're looking for. This will help you tailor your application to show why you're the perfect fit!
Show Off Your Skills: When you're filling out your application, highlight your experience working in teams and with the public. Use specific examples to demonstrate your communication skills and ability to handle pressure. We want to see how you can bring your unique strengths to the team!
Be Yourself: Don’t be afraid to let your personality shine through in your application. Historic England values diversity and inclusion, so showing who you are can really set you apart. Just be genuine and honest about your experiences and what you can bring to the role.
Apply Through Our Website: Make sure you apply through our website to ensure your application gets the attention it deserves. It’s the best way for us to keep track of everything and makes the process smoother for you. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at HISTORIC ENGLAND
✨Know Your Historic England
Before the interview, take some time to research Historic England and its mission. Understand their role in preserving the historic environment and be ready to discuss how your values align with theirs. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Communication Skills
As a Listing Co-Ordinator, effective communication is key. Prepare examples of how you've successfully interacted with the public or managed stakeholder relationships in the past. Be ready to demonstrate your ability to convey information clearly and professionally.
✨Demonstrate Team Spirit
Highlight your experience working in team environments. Think of specific instances where you collaborated with colleagues to achieve a common goal. This will show that you can contribute positively to the Listing team and support your colleagues effectively.
✨Prepare for Behavioural Questions
Since Historic England uses a behavioural science-backed recruitment platform, anticipate questions that assess your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you provide clear and concise examples that showcase your skills and adaptability.