Specialty TPA Claims Executive

Join our Specialty TPA Claims team as a Claims Executive and play a pivotal role in managing complex aviation claims for leading London Market insurers. In this position, you will take ownership of a diverse portfolio of international aviation claims, including aircraft damage (hull), passenger and third party liability, cargo, and ground handling incidents, operating within delegated authority limits. This is a dynamic role requiring strong negotiation skills, technical curiosity, and the ability to work independently within a fast moving, global environment.

You will liaise directly with insurers, brokers, aviation operators, legal representatives, and other stakeholders, representing our organization with expertise and professionalism. From attending client meetings to supporting audits and driving continuous improvement, you will play a key role in delivering exceptional service and maintaining trusted client relationships.

What you will need:

• Negotiation expertise – Strong ability to influence outcomes and secure fair settlements across complex aviation losses.
• Time management – Excellent organizational skills to manage a varied portfolio of claims efficiently.
• Analytical mindset – Ability to assess liability, policy coverage, quantum, and reserves accurately.
• Problem solving skills – Sound judgement in resolving technically complex aviation claim scenarios.
• Communication skills – Confident engagement with insurers, brokers, legal representatives, and aviation stakeholders.
• Independence – Confidence to make autonomous decisions within delegated authority.
• Claims handling experience – Proven background handling liability or complex claims (aviation experience advantageous but not essential).
• Regulatory knowledge – Understanding of compliance requirements, London Market processes, and audit standards.
• Relationship building – Ability to build and maintain strong client and stakeholder relationships in a global market.

What we’ll give you for this role:

• Competitive salary taking into account skills, experience and qualifications.
• A Self-invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.
• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Group Income Protection.
• Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Employee assistance programme for employee wellbeing.
• Discounts on various products and services.

Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or change the duties of the position at any time.