Strategic Credit Controller: Debt Recovery & Cash Flow (Hybrid) in Leeds

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Join a high-impact Credit Control team where your expertise in debt collection and client collaboration will drive financial performance and shape innovative solutions across a global business. This is an exciting opportunity to join a dynamic Credit Control team that plays a pivotal role in supporting the UK business. As a Credit Controller, you'll be at the heart of efforts to improve debt collection and enhance working capital, contributing directly to the financial health of the organisation.

You'll work closely with both internal teams and global clients, building strong relationships to ensure aged debt is managed effectively and DSO targets are consistently met. The role offers a broad and rewarding scope, where your problem-solving skills and ability to take ownership will be key to driving performance. You'll be expected to manage complex issues with confidence, escalate when necessary, and always strive for accuracy and efficiency in your work.

With a focus on reducing aged debt - particularly over 90 days - you'll help shape innovative processes that improve cash flow and debtor day figures. We're looking for someone who is resilient and comfortable working with a high volume of transactions. You'll need to thrive in a fast-paced environment and be proactive in managing competing priorities. A key part of the role will be working unallocated cash and ensuring it is kept to a minimum, contributing to the overall efficiency of the credit control function.

Based in Leeds, the position supports flexible working in line with Sedgwick's UK policy, promoting a healthy work/life balance. When in the office (3 days per week), you'll enjoy a collaborative and modern workspace designed to foster teamwork and productivity. This is a role for someone who is self-motivated, assertive, and ready to make a real impact in a fast-paced environment.

If you have experience in collections - ideally within the insurance industry - and are confident using tools like Excel and SAP, this could be the perfect next step in your career.

The skills you will have when you apply:

• Collections Experience: Proven track record in debt collection is essential.
• Billing Knowledge: Experience in billings and collections, ideally within the insurance industry.
• SAP Knowledge: Familiarity with SAP is advantageous.
• Technical Skills: Proficient in Microsoft Excel and Word.
• Target-Driven: Able to work to financial targets and deadlines in a fast-paced environment.
• Self-Motivation: Demonstrates initiative, focus, and assertiveness.
• Team Collaboration: Comfortable working within a team and supporting shared goals.
• Communication: Excellent verbal and written communication skills across various media.

What we'll give you for this role:

• Competitive salary taking into account skills, experience and qualifications.
• A Self Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office (free parking) or your home.
• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Group Income Protection.
• Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Employee assistance programme for employee wellbeing.
• Discounts on various products and services.

This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now - we want to hear from you. If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).