At a Glance
- Tasks: Support Loss Adjusters by guiding customers through the claims process and recommending settlements.
- Company: Join Sedgwick, a leading company in claims management with a focus on empathy and support.
- Benefits: Enjoy a competitive salary, flexible working options, and a comprehensive health plan.
- Other info: Dynamic work environment with training opportunities and a commitment to diversity and inclusion.
- Why this job: Make a real difference by helping people navigate their claims while developing your skills.
- Qualifications: Experience in claims, excellent communication skills, and a desire to achieve Cert CILA qualification.
The predicted salary is between 30000 - 40000 £ per year.
The Claims Technician (known internally as Adjusting Executive) is a technical assistant role designed to support the Loss Adjuster throughout the handling of claims. You are the first point of contact, guiding customers through the claims process each day by deciphering details, recommending settlements and collaborating with contractors. The role requires empathy and initiative to communicate effectively.
The skills you will have when you apply:
- Experience in a claims environment, ideally property claims.
- Excellent communication skills: speaking and writing to policyholders, insurers, contractors, explaining complex details clearly and negotiating fair settlements.
- A commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification.
The skills that will be developed once working:
- Training: Sedgwick specific training to help you thrive in this role.
What we’ll give you for this role:
- Competitive salary
- Self‑Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or from home
Health & support:
- Private healthcare plan (including pre‑existing conditions)
- Life assurance
- Employee assistance programme for wellbeing
- Group Income Protection
Other benefits:
- Voluntary benefits – green car scheme, dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
We have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. Sedgwick is an Equal Opportunity Employer.
Remote Claims Technician: Property Settlements & Support in Glasgow employer: Hispanic Alliance for Career Enhancement
Sedgwick is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With competitive salaries, flexible working options, and comprehensive benefits including private healthcare and a commitment to training, employees in Scotland can thrive in their roles while making a meaningful impact in the claims process.
Contact Details:
Hispanic Alliance for Career Enhancement Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Claims Technician: Property Settlements & Support in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in claims or property settlements. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. Think about how you’d explain complex details clearly and negotiate settlements. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your empathy skills! In your conversations, whether in interviews or networking, highlight your ability to connect with customers and understand their needs. It’s all about making them feel supported during the claims process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Remote Claims Technician: Property Settlements & Support in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Technician role. Highlight your experience in a claims environment, especially property claims, and showcase your communication skills. We want to see how you can guide customers through the claims process!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Don’t forget to mention your commitment to achieving the Cert CILA qualification!
Showcase Your Empathy:In this role, empathy is key. When writing your application, share examples of how you've effectively communicated with customers or resolved conflicts. We love seeing candidates who can connect with people and make their lives easier.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hispanic Alliance for Career Enhancement
✨Know Your Claims Stuff
Brush up on your knowledge of property claims and the claims process. Be ready to discuss your previous experience in a claims environment, as well as any specific cases you've handled. This will show that you understand the role and can hit the ground running.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice explaining complex details in simple terms. You might even want to role-play with a friend, simulating conversations with policyholders or contractors to refine your negotiation skills.
✨Show Empathy and Initiative
Prepare examples that demonstrate your ability to empathise with customers and take initiative. Think of situations where you’ve gone above and beyond to help someone through a tough time, as this will resonate well with the interviewers.
✨Commit to Continuous Learning
Express your commitment to obtaining the Cert CILA qualification. Research what it entails and be ready to discuss how you plan to balance your work with your studies. This shows that you're serious about your professional development and growth within the company.
