At a Glance
- Tasks: Support Loss Adjusters by guiding customers through the claims process and recommending settlements.
- Company: Join Sedgwick, a leading company in claims management with a commitment to equality.
- Benefits: Enjoy a competitive salary, flexible working, and a comprehensive health plan.
- Other info: Receive tailored training and enjoy excellent career growth opportunities in a supportive environment.
- Why this job: Make a real difference by helping people navigate their claims with empathy and expertise.
- Qualifications: Experience in claims, strong communication skills, and a desire to achieve Cert CILA qualification.
The predicted salary is between 30000 - 40000 £ per year.
The Claims Technician (known internally as Adjusting Executive) is a technical assistant role designed to support the Loss Adjuster throughout the handling of claims. You are the first point of contact, guiding customers through the claims process each day by deciphering details, recommending settlements and collaborating with contractors. The role requires empathy and initiative to communicate effectively.
The skills you will have when you apply:
- Experience in a claims environment, ideally property claims.
- Excellent communication skills: speaking and writing to policyholders, insurers, contractors, explaining complex details clearly and negotiating fair settlements.
- A commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification.
The skills that will be developed once working:
- Training: Sedgwick specific training to help you thrive in this role.
What we’ll give you for this role:
- Competitive salary
- Self‑Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or from home
Health & support:
- Private healthcare plan (including pre‑existing conditions)
- Life assurance
- Employee assistance programme for wellbeing
- Group Income Protection
Other benefits:
- Voluntary benefits – green car scheme, dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
We have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. Sedgwick is an Equal Opportunity Employer.
Claims Technician - Scotland in Glasgow employer: Hispanic Alliance for Career Enhancement
Sedgwick is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With competitive salaries, flexible working options, and comprehensive benefits including private healthcare and a commitment to training, employees in Scotland can thrive in their roles while making a meaningful impact in the claims process.
Contact Details:
Hispanic Alliance for Career Enhancement Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Technician - Scotland in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Claims Technician role. Highlight your experience in claims and your communication skills to show how you can guide customers through the process.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at StudySmarter and tailor your approach to show how you can contribute to our mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Claims Technician - Scotland in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Technician role. Highlight your experience in a claims environment and any relevant skills that match the job description. We want to see how you can bring your unique background to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Don’t forget to mention your commitment to pursuing the Cert CILA qualification!
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your ability to explain complex details clearly. Use concise language and be professional yet approachable in your writing – we love a friendly tone!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Hispanic Alliance for Career Enhancement
✨Know Your Claims Stuff
Brush up on your knowledge of property claims and the claims process. Being able to discuss specific scenarios or past experiences will show that you’re not just familiar with the role, but that you’ve got the practical experience to back it up.
✨Communicate Clearly
Since this role involves a lot of communication with policyholders and contractors, practice explaining complex details in simple terms. You might even want to do a mock interview with a friend to refine your ability to articulate your thoughts clearly.
✨Show Empathy and Initiative
Prepare examples that demonstrate your ability to empathise with customers and take initiative. Think about times when you went above and beyond to help someone, as this will resonate well with the interviewers looking for those soft skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or the training process for the Cert CILA qualification. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
