At a Glance
- Tasks: Support claimants through the claims process and collaborate with contractors to resolve issues.
- Company: Join a supportive team at Sedgwick, a leader in claims management.
- Benefits: Enjoy a competitive salary, flexible working, and comprehensive health support.
- Other info: Gain industry qualifications and thrive in a dynamic work environment.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Experience in claims and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Be the calm voice claimants rely on to get their lives back on track.
Job Location: Midlands
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for Adjusting Executives in the Midlands region. The Claims Technician (known internally as Adjusting Executive) is a technical assistant role, designed to support the Loss Adjuster throughout the handling of the claims. You'll be the first point of contact, guiding customers through the claims process. Each day brings a new puzzle: deciphering details, recommending settlements, and collaborating with contractors to get things fixed. The role requires both empathy and initiative - clear communication helps customers feel supported, while independent thinking keeps claims moving forward. Imagine being the calming voice after a homeowner discovers water flowing into their property following floods. You'll explain complex details to relieved claimants and have contractors praising your organisational skills. It's a chance to make a real difference in people's lives, one steady step at a time. Whether working from home or at our bright, collaborative office, you'll be part of a supportive team. We offer comprehensive training to develop your skills, and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters' Cert CILA).
The skills you will have when you apply:
- Experience in a claims environment, ideally property claims.
- Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You'll explain complex details clearly, and negotiate fair settlements for all.
- A commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification.
The skills that will be developed once working:
- Training: We will provide all the Sedgwick specific training you need to thrive in this role.
What we'll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support:
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
Other benefits:
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Claims Technician - Midlands in Birmingham employer: Hispanic Alliance for Career Enhancement
Sedgwick is an exceptional employer in the Midlands, offering a supportive work culture where employees can thrive both personally and professionally. With comprehensive training, opportunities for industry qualifications, and a range of benefits including flexible working arrangements and a private healthcare plan, we empower our Claims Technicians to make a meaningful impact in the lives of claimants. Join us to be part of a team that values empathy, initiative, and continuous growth.
Contact Detail:
Hispanic Alliance for Career Enhancement Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Technician - Midlands in Birmingham
✨Tip Number 1
Get to know the company! Research Sedgwick and understand their values, especially their commitment to empathy and support. This will help you connect with interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be guiding claimants through complex processes, role-play common scenarios with a friend. This will help you articulate your thoughts clearly and confidently during interviews.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges or made a difference. Be ready to share these stories in your interviews to demonstrate your initiative and ability to think on your feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Sedgwick. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Claims Technician - Midlands in Birmingham
Some tips for your application 🫡
Show Your Empathy:In your application, let us see your empathetic side! Talk about experiences where you've helped others, especially in stressful situations. This role is all about being the calm voice for claimants, so we want to know how you can bring that to the table.
Communicate Clearly:Make sure your written communication shines! Use clear and concise language to explain your skills and experiences. Remember, you'll be guiding customers through complex claims processes, so showing us you can communicate effectively is key.
Highlight Relevant Experience:If you've got experience in a claims environment, especially property claims, shout about it! We want to see how your background aligns with the role of Claims Technician. Tailor your application to reflect this experience and how it prepares you for the job.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our supportive team at StudySmarter!
How to prepare for a job interview at Hispanic Alliance for Career Enhancement
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims processes, especially in property claims. Familiarise yourself with common scenarios and how to handle them. This will show that you’re not just a candidate but someone who understands the intricacies of the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've effectively communicated complex information in the past. Think about times when you’ve had to explain difficult concepts to clients or colleagues and how you made it clear and understandable.
✨Demonstrate Empathy and Initiative
Be ready to discuss situations where you’ve shown empathy towards customers. The interviewers will want to see that you can be the calming voice for claimants. Share stories that highlight your ability to support others while also taking initiative to resolve issues.
✨Prepare Questions About Training and Development
Show your commitment to growth by asking insightful questions about the training provided, especially regarding the Chartered Institute of Loss Adjusters' Cert CILA qualification. This demonstrates your eagerness to learn and develop within the company.
