Aviation Liability Adjuster

By joining Sedgwick, you will be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Location: London

Job Type: Permanent

Remuneration: Competitive, based on skills, experience, and qualifications

What You’ll Do

Take your career to new heights as an Aviation Liability Adjuster, where every claim is a chance to lead, learn, and make a global impact. Join a dynamic and fast-paced environment where your expertise in liability claims meets the unique challenges of aviation. As an Aviation Liability Adjuster, you will take ownership of diverse cases—from personal injury and aircraft damage to cargo and baggage claims—guiding them from first notice through to resolution. You will apply aviation law, assess liability, and negotiate settlements, all while building strong relationships with underwriters and clients. This is more than just claims handling; it’s a chance to grow your legal and medical knowledge, sharpen your negotiation skills, and contribute to business development in a global market. With opportunities to travel, collaborate, and make a real impact, this role offers an exciting career path for someone ready to take flight in aviation insurance.

What You’ll Need

• Claims Handling: Manage all classes of aviation liability claims, including personal injury, property / aircraft damage, and lost / damaged cargo / baggage.
• Legal & Medical Knowledge: Apply aviation law principles and understand medical terminology for injury claims.
• Reporting & Communication: Maintain correspondence, report to underwriters, and manage file administration.
• Technical Tools: Use internal systems for claims handling and time recording.
• Business Development: Support corporate relations, identify new opportunities, and build client relationships.
• Travel: Investigate claims on-site when necessary.

Skills & Experience

• Essential: Experience in handling liability claims.
• Communication: Strong oral, written, and interpersonal skills.
• Desirable: Familiarity with aviation law, medical terminology, and negotiation skills.

What we’ll give you

• Competitive salary based on experience and qualifications.
• A Self-Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working options (home / office hybrid).
• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Employee assistance programme for wellbeing.
• Group Income Protection.
• Voluntary benefits – dental cover, cycle to work scheme, wellbeing and digital GP apps.
• Discounts on a wide range of products and services.

This isn’t just a role—it’s a chance to shape the future of client engagement in a specialist market. At Sedgwick, we don’t just build careers—we build futures. Through Sedgwick University, you will have access to over 15,000 on-demand courses, role-specific training, and opportunities for formal education. We’re committed to helping you grow, lead, and make a lasting impact.

Next steps

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. We are also proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital / family status, race, religion, sex or sexual orientation. After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).