Supply Chain Coordinator - Chinese Mandarin Speaking (Leeds)

Hisense UK is seeking a highly organized and detail-oriented Supply Chain Coordinator to manage end-to-end supply chain processes for our brown goods portfolio (including LED TV, Laser TV, Soundbar). This role is pivotal in ensuring efficient inventory management, order processing, demand forecasting, and international logistics to support timely product delivery to market.

You will collaborate closely with teams across the UK, Europe, and China, using EPOS (Electronic Point of Sale) data and other insights to forecast demand and align procurement with supply planning. The ideal candidate need to thrive in a fast-paced, high-pressure environment and brings strong analytical and communication skills.

Key Responsibilities

• Inventory Management: Monitor and manage stock levels across multiple warehouses, balancing product availability with cost-efficiency by minimizing excess stock and carrying costs.
• Order Processing: Oversee the full order cycle, including preparation, tracking, and fulfillment of purchase and sales orders. Coordinate with internal sales, procurement, and warehouse teams to ensure accurate and timely order execution.
• Cross-Regional Coordination: Work closely with stakeholders in the UK, Europe, and China to support smooth international logistics. Schedule and track shipments, proactively resolving delays or disruptions through effective communication.
• Demand Forecasting: Analyze EPOS data and market trends to generate accurate sales forecasts. Support the demand planning team by converting projections into actionable procurement and production plans.
• Procurement & Supply Alignment: Partner with procurement and production teams to ensure timely sourcing of components and finished goods based on forecasted demand and project schedules.
• Analytics & Reporting: Monitor supply chain KPIs such as inventory turnover, order fulfillment rates, and aging stock. Prepare regular reports and use data to highlight inefficiencies and support strategic decisions.
• Issue Resolution: Address supply chain disruptions swiftly, such as shipment delays, production issues, or quality concerns. Coordinate cross-functionally to implement contingency plans and minimize operational impact.
• Compliance & Quality: Ensure compliance with relevant regulations (e.g., RoHS, WEEE) and company quality standards. Monitor processes to ensure all products meet regulatory and internal specifications.
• Continuous Improvement: Identify opportunities to streamline processes and implement best practices. Contribute to initiatives that improve efficiency, reduce costs, and enhance supply chain performance.
• Ad Hoc Support: Provide support for projects such as new product launches, system implementations, and process improvements. Flexibly respond to evolving business needs and take on special assignments when required.

Requirements

• Fluency in English and Mandarin (both written and spoken) is required.
• Previous experience in supply chain coordination, logistics, or inventory planning is preferred.
• Knowledge of international trade regulations, including import/export documentation, customs procedures, and compliance requirements, is a strong advantage.
• Strong analytical skills and experience with ERP/MRP systems (e.g., SAP, Oracle, NetSuite) and advanced Microsoft Excel proficiency (pivot tables, formulas, VLOOKUP, etc.).
• Excellent organizational, time management, and communication skills with the ability to manage multiple priorities and coordinate across cross-functional teams.
• Ability to perform well under pressure, adapt to changing business needs, and maintain a proactive, problem-solving mindset.
• Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field is preferred.

Benefits Include, But Are Not Limited To:

• Competitive salary with bonus scheme
• Workplace pension
• 23 days of holiday plus Bank Holidays, with long service increment up to 25 days.
• In-house learning platform, develop your skills for your career and your role.
• Long service awards
• Salary sacrifice schemes
• Discounts on Hisense products
• Access to a shopping discount portal
• Restaurant and café discounts at our Leeds office

About Hisense

Founded in 1969, Hisense is a global leader in technology for your home. We are passionate about making life enhancing technology accessible to the world through our innovations in televisions, laundry, refrigeration and other home appliances.

Hisense UK is part of Hisense Europe, to discover more, watch the Hisense Europe corporate video or visit our company website https://uk.hisense.com/

IMPORTANT NOTICE

• We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.

• As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.

• By submitting your application, you consent to the processing of your personal data by Hisense UK Limited for recruitment purposes in accordance with GDPR. Your personal data may also be shared with affiliated companies within the Hisense Europe group to facilitate the recruitment process. You can withdraw your consent at any time by contacting us at huk.hr@hisense.com