Service Delivery Manager

Service Delivery Manager

Full-Time On-site
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Founded in 1969, Hisense is a global technology company dedicated to making innovative, high-quality products accessible to consumers worldwide. With a diverse portfolio spanning televisions, refrigeration, laundry and other home appliances, Hisense continues to expand its presence in the UK and international markets. To discover more about Hisense UK, please visit our website Hisense UK About About the Role We are looking for an experienced and results-driven Service Delivery Manager to join our UK Service team, based in Leeds, reporting directly to Head of Service. In this role, you will play a key part in driving service excellence across our after-sales operations, ensuring high standards of customer satisfaction, operational efficiency and cost control. You will be responsible for overseeing the performance of our external service partners, supporting spare parts operations and driving continuous improvements across our service network. Working closely with the Head of Service, internal departments, external service providers and international colleagues across Europe and China, you will help shape and deliver our service strategy. This is an excellent opportunity for a service professional who enjoys solving operational challenges, building strong partnerships and delivering measurable improvements. Responsibilities Service Delivery

Service Delivery Manager employer: Hisense UK

Hisense is an excellent employer, offering a competitive salary and a supportive work culture that prioritises employee development through an in-house learning platform. Located in Leeds, employees enjoy generous benefits including 25 days of holiday, discounts on products, and a commitment to diversity and inclusion, making it a rewarding place to build a career in logistics.

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Contact Details:

Hisense UK Recruitment Team