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- Tasks: Join our logistics team as a Sales Order Coordinator, managing customer orders and ensuring smooth deliveries.
- Company: Hisense is a global tech leader, making life-enhancing home technology accessible since 1969.
- Benefits: Enjoy competitive salary, enhanced holiday, discounts, and access to an outdoor gym at our Leeds office.
- Why this job: Be part of a dynamic team, build relationships, and contribute to customer satisfaction in a supportive culture.
- Qualifications: Attention to detail, Excel skills, and teamwork are essential; SAP experience is a plus.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 27000 - 45000 £ per year.
About the Role
We are looking for a Customer Service Coordinator to join the logistics team. You will be the key in delivering outstanding service to our customers by managing goods along the Supply Chain to their end location. You will need a keen eye for detail and be able to build great working relationships across internal departments, Customers, and our Logistics Partners to ensure we get it right first time, every time.
Key Responsibilities:
- Processing of customer orders and management of orderbooks
- Scheduling booking slots with customers aligned to forecasts and monthly targets
- Coordinating transport for bulk and direct deliveries
- Balancing available stock against customer allocations and forecasts
- Informing the business of any risk to the monthly forecast achievement rate
- Verification and processing of logistics invoices
- Other Ad hoc tasks where expected.
Key Requirements:
- Excellent attention to detail
- Ability to work under pressure and to strict deadlines
- Good level of Excel and Microsoft Office required (vlook up and Pivots essential)
- Experience of SAP is preferred
- Must be a reliable team player and be able to demonstrate good communication skills and problem-solving abilities
Benefits include, but are not limited to:
- Competitive salary
- Pension contributions
- Enhanced holiday
- Long service awards
- Salary sacrifice schemes
- Discounts on Hisense products
- Access to a shopping discount portal
- Restaurant and café discounts as well as outdoor gym at our Leeds office
About Hisense
Founded in 1969, Hisense is a global leader in technology for your home. We are passionate about making life enhancing technology accessible to the world through our innovations in televisions, laundry, refrigeration and other home appliances.
Our UK subsidiary is based in Leeds. To discover more, please visit https://uk.hisense.com/
IMPORTANT NOTICE
- We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.
- As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.
- By submitting your application, you consent to the processing of your personal data by Hisense UK Limited for recruitment purposes in accordance with GDPR. Your personal data may also be shared with affiliated companies within the Hisense Europe group to facilitate the recruitment process. You can withdraw your consent at any time by contacting us at huk.hr@hisense.com
Sales Order Coordinator employer: Hisense UK
Contact Detail:
Hisense UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Coordinator
✨Tip Number 1
Familiarise yourself with the logistics and supply chain processes. Understanding how goods move from suppliers to customers will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your Excel skills, especially vlookups and pivot tables. Being able to showcase your proficiency in these areas can set you apart, as they are essential for managing order data effectively.
✨Tip Number 3
Network with professionals in the logistics and customer service sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare examples of how you've successfully managed customer relationships or resolved issues in previous roles. Being able to share specific instances where you've excelled in communication and problem-solving will highlight your suitability for the role.
We think you need these skills to ace Sales Order Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Order Coordinator role. Emphasise your attention to detail, ability to work under pressure, and proficiency in Excel and Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed customer orders or worked collaboratively with teams in the past.
Highlight Relevant Skills: In your application, clearly outline your experience with SAP and any logistics-related tasks you've handled. This will demonstrate your capability to meet the job requirements effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hisense UK
✨Showcase Your Attention to Detail
As a Sales Order Coordinator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your keen eye for detail made a difference in your work, especially in processing orders or managing logistics.
✨Demonstrate Your Excel Skills
Since a good level of Excel is required, brush up on your skills before the interview. Be ready to explain how you've used functions like VLOOKUP and PivotTables in previous roles, as this will show your technical competence.
✨Prepare for Problem-Solving Scenarios
The role requires strong problem-solving abilities. Think of situations where you faced challenges in logistics or customer service and how you resolved them. This will help you illustrate your capability to handle pressure and meet deadlines.
✨Build Rapport with Interviewers
Since building great working relationships is key in this role, practice your communication skills. Engage with your interviewers by asking insightful questions about the team dynamics and how they collaborate with other departments.
