Project Manager in York

Build a brilliant future with Hiscox.

The Technology function is led by a CIO who manages a team of around 400 IT professionals in Europe and the US. Reporting to the CIO are 8 CTOs responsible for Group functions, our 5 business units, Enterprise Architecture, and our Tech Services team. This role forms part of the Group and Enterprise Services (GES) team led by the CTO for GES who are accountable for the full life cycle of around 140 applications.

Working as part of a team on a multi-year programme of work to migrate Hiscox off aging legacy systems, you will be responsible for the delivery of medium and large complexity projects. You will plan and manage the lifecycle end-to-end, from Vision to Outcome Realisation, but could also pick up a project or change at any stage and see it through to completion. As a member of the GES Change team, you will champion GES best practices both within IT and the Business and lead continuous improvement initiatives, ensuring that we capture key lessons to improve our change management capability.

As a Project Manager you will:

• Lead medium to large projects or workstreams within a programme/portfolio.
• Define project scope, deliverables, and success criteria in collaboration with stakeholders.
• Lead the delivery of an RFP, including socialisation of the options and outcomes at project and programme level Steer Cos and at the Design Authority.
• Manage the projects using the Change Delivery Framework and follow the Programme’s governance structure and processes, to agreed time, quality and cost ensuring impacts beyond the technical delivery are included e.g., Business change, training, service integration.
• Work with the Project Sponsor to build a robust business case for each project, clearly defining the key outcomes, benefits and measures and submit for approval.
• Work with the sponsor and business stakeholders to help transform their objectives into tangible deliverables, outcomes, and clearly defined and measurable benefits.
• Prepare and present the Steer Co packs and contribute to the Programme Board pack.
• Complete regular project reporting according to requirements of the Programme Management Office.
• Collaborate, report and present to the Transformation Programme’s document management pillar.
• Dependency management (incoming and outgoing) and reporting across the Legacy Programme and wider Transformation Programme.
• Control and management of project budget, escalating where required any deviations in a timely manner.
• Proactively manage risks, issues, actions and decisions and appropriately escalate to sponsors/steerco when required.
• Proactively manage resources, including external vendors and manage and monitor resource demand ensuring resources are committed and address availability issues.
• Continuously assess expected project outcomes to ensure the project will meet the benefits.
• Have attention to detail and ensure project activities are appropriately scoped and delivered.
• Close projects, ensuring that we capture key lessons to transition them into continuous improvement.
• Coach and support less experienced members of the team and business in change management and project delivery.
• Support team members' professional development through mentoring, training, and sharing best practices.
• Follow data and security processes.

Key Skills/Experience:

• Have experience of successfully delivering complex change with competing priorities.
• Have experience of managing multiple concurrent projects of differing scale and scope.
• Have experience of structuring, planning and delivering an RFP.
• Have practical experience of planning and resource scheduling within the project process.
• Be highly results driven, with the energy and determination to succeed in a very fast-paced environment where the pace of response and leadership is critical to success.
• Have the intellect and gravitas to influence and gain credibility with Hiscox business personnel and management.
• Have strong knowledge and experience of business process improvement and operational efficiency.
• Strong project governance, control, and end-to-end software development life cycle (SDLC) experience.
• Be creative, proactive, logical and innovative and will not just accept the status-quo.
• Have excellent written and verbal communication skills. Be able to adapt their style to their audience, providing detail or a high-level view depending on the situation.
• Possess strong relationship management and influencing skills. Demonstrable experience of collaborating effectively with people at all levels within and external to the business.
• Have personal drive, energy and commitment.
• Demonstrate where they have strived for continuous improvement and personal growth.
• Awareness of commercial management processes.
• A proactive team player with a positive approach to work.
• Formal Project Management qualification (e.g. PRINCE2, PMP) or membership (e.g. APM, PMI) desirable.
• Change Management qualification (e.g. APMG) advantageous.
• Ideally be educated to Degree level or equivalent.

Diversity and Benefits:

At Hiscox we care about our people. We hire the best people for the job, and we are committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past 2 years that working life does not always have to be in the office, we have introduced hybrid working to encourage a healthy work-life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Hiscox is an equal opportunities employer. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability. We look forward to working with you.

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