At a Glance
- Tasks: Join our team to develop and improve Microsoft Dynamics 365 applications for customer service and sales.
- Company: Be part of Hiscox, a company known for its unique culture and amazing people.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Ideal for those looking to grow in a dynamic environment within financial services.
- Why this job: Deepen your D365 expertise while making a real impact on core business applications.
- Qualifications: Experience with Dynamics 365, Power Apps, and a passion for quality delivery.
The predicted salary is between 40000 - 50000 £ per year.
Build a brilliant future with Hiscox.
We are looking for a D365 Developer / Application Specialist to join our platform team in York on a hybrid basis. The role will support the development, configuration and continuous improvement of our Microsoft Dynamics 365 applications, primarily across Customer Service and Sales. Working with the Technical Lead and wider delivery team, you will configure and customise D365 applications, develop extensions where needed, support integrations, resolve defects and contribute to reliable, maintainable platform delivery.
You should have practical experience with Dynamics 365, Dataverse, model-driven Power Apps, Power Automate and solution management. Experience with JavaScript, C#, plugins, APIs, Azure DevOps and ALM practices would be beneficial. Exposure to Dynamics 365 Contact Centre, Omnichannel or contact centre environments would be a bonus.
This is a hands-on mid-level role for someone who is comfortable working across configuration and development, with a strong focus on quality, maintainability and effective delivery.
Candidate Profile
The ideal candidate will be a capable mid-level D365 developer or application specialist who is comfortable working across both configuration and development. They will have experience delivering change in Dynamics 365 environments and will understand the importance of good application lifecycle management, testing, governance and documentation.
They should be technically curious, pragmatic and delivery focused. They do not need to be an architect, but they should be able to make sound implementation decisions within agreed standards and know when to seek guidance from the Technical Lead. They will be joining a team responsible for core business applications, so reliability, maintainability and operational awareness are important. The role would suit someone who wants to deepen their D365 and Power Platform expertise while contributing to a platform that supports important customer and sales processes.
Desirable Experience
- Experience with Dynamics 365 Contact Centre, Omnichannel for Customer Service or Customer Service workspace.
- Knowledge of telephony, case routing, queues, SLAs, knowledge management or customer service automation.
- Experience with Microsoft Copilot Studio or AI-enabled service processes.
- Experience integrating Dynamics 365 with third-party systems.
- Knowledge of Azure Functions, Logic Apps or Service Bus.
- Familiarity with Power Pages or customer-facing portals.
- Experience working in regulated, financial services or insurance environments.
Qualifications and Certifications
Relevant Microsoft certifications would be beneficial, for example:
- PL-200: Microsoft Power Platform Functional Consultant
- PL-400: Microsoft Power Platform Developer
- MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant
- MB-210: Microsoft Dynamics 365 Sales Functional Consultant
Equivalent practical experience will also be considered.
Work with amazing people and be part of a unique culture.
D365 Developer / Application Specialist in York employer: Hiscox
Hiscox SA is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration in the field of cyber security. With a hybrid work model, employees enjoy flexibility while benefiting from a comprehensive package that supports their professional growth and well-being. The company prioritises employee development and engagement, making it a rewarding place for those looking to make a meaningful impact in the realm of AI and risk protection.
StudySmarter Expert Advice🤫
We think this is how you could land D365 Developer / Application Specialist in York
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Hiscox or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Hiscox.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Hiscox.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Hiscox that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace D365 Developer / Application Specialist in York
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Hiscox.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Hiscox and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Hiscox
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Hiscox uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
