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- Tasks: Support underwriting teams with admin tasks and enhance operational efficiency.
- Company: Join Hiscox, a leading specialist insurer with a unique culture.
- Benefits: Enjoy great employee perks, including mental and physical wellbeing support.
- Why this job: Be part of a proactive team driving positive change in the insurance industry.
- Qualifications: Strong academic background and excellent analytical skills required.
- Other info: Structured training and growth opportunities available for new joiners.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Job Title
Underwriting Assistant – London Market Operations supporting either Marine, Energy and Speciality or APC and Contingency teams
Job Type
Fixed Term
Location
London
Band
I
About The Team
As a member of the London Market Operations Department, this role will report into the Underwriting Support Team Manager. The team is responsible for upholding service standards and ensuring data integrity across all London Market lines of business. The team adheres to strict agreed procedures and service level agreements to support the London Market Underwriters in delivering timely and accurate policy information.
They are focused on operational efficiency, driving change, and ensuring data inaccuracies are reduced through innovative solutions. Their vision is to be “the heart of London Market, simplifying decision making, enabling growth”.
Role Summary
This role supports the delivery of an ambitious 2025 business plan. You will manage curve balls, meet day‑to‑day core tasks and ad‑hoc requests, and provide high‑quality underwriting support that enables underwriters to make key business decisions.
Key Responsibilities
- Provide professional, efficient, and effective operational support to underwriting teams within SLA requirements (e.g., query management, credit control, regulatory requirements).
- Drive and support process improvement and business change; support project teams and promote adoption of new initiatives.
- Develop an understanding of the classes of business and operational processes.
- Build expert knowledge of your class(es) of business, systems, and interfaces; keep updated on developments.
- Support underwriting teams by managing their pipeline of risks and providing pre‑underwriting support.
- Ensure file completeness and understand underwriting controls; liaise with external parties if information is missing.
- Resolve queries raised by outsourcing partners, ensuring processing deadlines are met to avoid errors or SLA breaches.
- Contribute to the operations community by participating in social, team, and engagement activities.
Key Requirements
This role suits you if you take pride in delivering excellent, high‑quality operational support, don\’t accept things at face value, and constantly seek better ways to improve service delivery and efficiency. Meticulous attention to detail is essential.
Must Haves
- Strong academics and a passion for learning with an interest in the Lloyd’s insurance market.
- Highly numerate, confident working with large data sets.
- Excellent communication skills and the ability to build relationships at all levels.
- Enthusiastic, hardworking, and focused on providing the best service.
- Demonstrated analytical skills supporting decision making.
- Ability to prioritise and organise workload to meet tight deadlines.
- Quick to learn new tasks and to use initiative to explore possibilities.
- Experience driving or contributing to increases in efficiency.
- Proactive and attentive to pre‑empt issues with solutions.
- Flexible and willing to take on additional responsibilities.
Nice to Have
- Working toward ACII
- Lean / Six Sigma qualifications
- Experience in a similar operational/finance role
About Hiscox
Hiscox is an international specialist insurer focusing on key areas of expertise and strength. We challenge convention, look for better ways to do things, and value smart, reliable people who care for customers and each other. We believe in doing the right thing, making good, and rebuilding when things go wrong. If you want to work in a unique culture that is constantly evolving, we’d love to hear from you.
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Underwriting Assistant employer: Hiscox
Contact Detail:
Hiscox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Hiscox. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show us you understand what makes Hiscox unique and how you can contribute to that vibe.
✨Tip Number 3
Practice your responses to common interview questions. We want to see your personality shine through, so be ready to share your experiences and how they relate to the role.
✨Tip Number 4
Follow up after your interview with a thank-you note. It shows us you're genuinely interested and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Underwriting Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Underwriting Assistant role. Highlight relevant skills and experiences that match the job description, especially your administrative and organisational skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for our team at Hiscox.
Showcase Your Attention to Detail: In the insurance world, attention to detail is key. Make sure your application is free from typos and errors, and demonstrate your meticulous nature in your examples.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining us at Hiscox!
How to prepare for a job interview at Hiscox
✨Know Your Stuff
Make sure you understand the basics of underwriting and the specific products mentioned in the job description, like Kidnap and Ransom or Marine Piracy. Brush up on your insurance knowledge and be ready to discuss how these products work and their importance in the market.
✨Show Off Your Organisational Skills
As an Underwriting Assistant, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed your time and organised your workload. This will demonstrate your ability to meet SLAs and handle pressure.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the training process, and how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
✨Emphasise Teamwork and Adaptability
Highlight your experience working in teams and your flexibility in adapting to change. Hiscox values proactive team players, so share stories that showcase your collaborative spirit and how you've contributed to positive changes in previous roles.
