At a Glance
- Tasks: Drive strategic change initiatives and oversee multiple projects for impactful transformation.
- Company: Join Hiscox, a leading brand in the insurance market with a unique culture.
- Benefits: Enjoy flexible working, great employee benefits, and a focus on wellbeing.
- Other info: Diversity and inclusion are at the heart of our culture.
- Why this job: Be part of a dynamic team that shapes the future of insurance through innovation.
- Qualifications: Experience in change management and strong interpersonal skills are essential.
The predicted salary is between 63000 - 77000 £ per year.
Build a brilliant future with Hiscox
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards which others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
Team
The Hiscox UK Transformation Team is the bridge between the business and the technology teams, ensuring that technology change is prioritised, defined, broken down and delivered in a way that enables the business to achieve its strategic goals, whilst also enabling the technology strategy. This means understanding the end-to-end context of the change and having a laser-focus on value so that we can ensure both that we’re doing the right things and doing the things right. As such, we are looking for exemplary collaborators; people who thrive on building relationships, who aren’t afraid to challenge how things are done, and are capable of driving consensus and guiding people through every stage of the change journey, from idea to reality.
The Role
The Senior Change Manager is a pivotal role in driving strategic change initiatives across Hiscox change portfolio (within projects and value streams). Reporting to the Principal Change Manager, you will oversee multiple change projects, ensuring alignment with business objectives, stakeholder engagement, and successful implementation. You will apply change management principles, foster adoption, and mitigate risks to maximise business value.
Key Responsibilities:
- Change governance: Help manage the change portfolio for projects and value streams to identify areas of adoption risk and opportunities to merge change initiatives. Conduct change assessment to determine level of change management required for projects and initiatives in the pipeline. Coach and upskill change managers, project managers and product owners on change management principles and activities. Represent business readiness and change activities in governance forums. Lead communities of practice with Change Management and Communication professionals in the wider team to share knowledge, best practices, and innovative approaches.
- Change delivery: Foster strong relationships with business partners and exec sponsors to gain buy-in and drive accountability for change adoption. Fulfil change management activities for medium and large change initiatives across projects and initiatives, including; Driving alignment in the change vision & canvas, mapping the stakeholder landscape, developing change journeys, designing and implementing interventions to increase awareness, understanding and knowledge across impacted stakeholders and monitoring adoption. Work with SMEs, product owners and delivery teams to develop relevant engagement and training content to drive adoption. Facilitate feedback loops to capture lessons learned and improve future change initiatives. Support and advise project and delivery teams to identify the elements and activities required for effective change & provide guidance on small initiative change execution. Develop and work with the comms and engagement manager to execute comprehensive communication plans to ensure stakeholders are well-informed, engaged, and aligned with organisational changes.
Required Skills & Experience:
- Experience designing actionable change plans and aligning them with team dynamics and organisational priorities.
- Experience managing change management and engagement activities across multiple initiatives to ensure successful implementation of change initiatives.
- Strong interpersonal skills with a focus on relationship-building and tailoring engagement strategies to meet their needs and expectations.
- Ability to pivot and adjust in response to changing priorities.
- Apply effective problem-solving techniques to simplify complex information, creating actionable insights and strategies for change management.
- Ability to use data and insights to refine change strategies and measure success.
- Ability to balance business value, customer needs, and technical considerations in decision-making.
- A baseline understanding of Agile product development methodologies.
- Background in Insurance or another highly regulated or complex industry (e.g., finance, gov & health etc.).
Diversity and Flexible Working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also know that working life doesn’t always have to be in the office, and as long as it’s safe to do so, we will be.
If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
Senior Change Manager employer: Hiscox
Hiscox SA is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration in the field of cyber security. With a hybrid work model, employees enjoy flexibility while benefiting from a comprehensive package that supports their professional growth and well-being. The company prioritises employee development and engagement, making it a rewarding place for those looking to make a meaningful impact in the realm of AI and risk protection.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Change Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Senior Change Manager at Hiscox!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Hiscox or be willing to refer you for that Senior Change Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Hiscox who’s on the lookout for their next Senior Change Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Senior Change Manager role at Hiscox!
We think you need these skills to ace Senior Change Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Hiscox. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Hiscox
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Hiscox. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
