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For Companies At a Glance
- Tasks: Design and deliver innovative insurance products for SMEs, driving growth through market analysis.
- Company: Hiscox UK is a leading, entrepreneurial insurer known for exceptional service and unique propositions.
- Benefits: Enjoy flexible working, a supportive culture, and great employee benefits for your wellbeing.
- Why this job: Join a dynamic team that values creativity and innovation in a unique insurance environment.
- Qualifications: Experience in consumer insight and proposition development; a passion for customer-focused innovation.
- Other info: Hybrid working model with up to 5 office days per month; diverse and inclusive culture.
The predicted salary is between 36000 - 60000 £ per year.
Don’t assume you’ll be working for another insurance ‘suit’ at any old insurance firm. Obviously we do ‘do’ insurance but we like to think we are in the category but not of it.
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. As one of the most entrepreneurial and nimble businesses in the sector, we prefer to focus on those parts of the industry which are more difficult and more unusual. It’s a successful approach and one that’s seen us grow into a highly profitable FTSE 250 business with a brand that is the envy of the industry.
We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous, as well as the most innovative technology businesses. Our customers are diverse and unique but united by our ability to provide specialist insurance that right for them, with a service that goes above and beyond.
The Team
At Hiscox we believe our success relies on 3 things; Great People, a Great Brand, Great Underwriting.
The Hiscox brand and proposition has always stood apart from its competitors.
Marketing plays a critical role; driving the brand and customer proposition, making Hiscox stand out from our competitors, and ultimately driving profitable growth. With ambitious plans to expand our business, Hiscox needs ambitious, courageous people with a restless spirit
The Role
Hiscox UK is looking for a self-starter Propositions Manager who will design and deliver new products, propositions and sector opportunities for SMEs. This role will understand the market in great depth, to take an ‘outside in’ approach to set the agenda to develop new propositions that will drive material growth. They will challenge the status quo to think of ideas that have not previously been considered, and to drive real innovation in category.
As a niche insurer we are selective about the businesses and customers that we insure, taking care to select the right risks for customers so that we can serve our customers to the highest standard. This role is pivotal in taking a customer focussed, ‘outside in’ approach to lead on targeted sector, proposition and product expansion.
Hiscox has deep specialist underwriting expertise, and historically we have used this underwriting expertise to find and assess proposition growth opportunities. The time is right, to bring in a newly formed Propositions team to develop innovative propositions, to drive growth, to bring a stronger customer lens, and ‘outside in’ approach to our sector, proposition and product development.
This person will be excited to get stuck in and deliver. They will be as comfortable with inspirational blue sky thinking as they are with data and market analysis. They will be an independent thinker who doesn’t need to wait to be told what to do – they will see an opportunity and work cross functionally to make it happen. They will build very strong ties across the business particularly with their Underwriting counterparts to harness their specialist knowledge, whilst also bringing a fresh, ‘outside in’, customer perspective to give Hiscox a point of difference in the market. They will have both an inherent curiosity and innovative approach to bring in fresh angles and create innovative propositions, whilst also taking a highly commercial, data-led approach to ensure we achieve profitable growth in the right sectors.
What you’ll be doing
Analyse the market to inform an ‘outside in’ approach, capitalising on future industry, lifestyle or professional trends to spot new opportunities.
Working closely with the underwriting team to assess ‘inside out’ opportunities, bringing in a strong customer lens to optimise existing propositions and products
Robustly assess market share within the current sectors that we operate to spot existing opportunities for growth, both designing a quantitative market sizing approach as well as assimilating existing insight that might exist either within Hiscox already or with our broker partners
Lead a data-led approach to size sector opportunities, where we might look to expand to with new or adjacent products to new sectors
Inform ‘innovation’ pipeline beyond the policy document to design value add propositions that set Hiscox apart from its competitors to win in the market.
Work closely with Customer Insight team to use customer insight in both an expansive and reductive fashion to generate market leading new propositions
Deliver new products and propositions on time and on budget
Candidate Profile
Our must haves
Experience in a similar role; working with consumer insight, NPD, and proposition development, either within or outside of the insurance sector
A consumer obsessed proposition manager able to demonstrate having made a really positive difference for other brands through impactful and effective proposition development
Curiosity and hunger for customer, sector, lifestyle trends to innovate in ways not done before
Relentless customer focus, who can be the voice of the customer in all innovation efforts
Data-driven approach who can rigorously assess the sector, market and product opportunity with a rigorous commercial approach
Comfortable with grappling with a complex sector and products who can leverage internal underwriting expertise to bring new opportunities to market
Excellent stakeholder relationships who will work well to across a matrixed organisation to deliver brilliantly
Creatively commercial and commercially creative
Focus on delivery – working cross functionally to deliver new products and propositions to market
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
We’ve introduced new hybrid ways of working to encourage a healthy work life balance.
We anticipate the successful candidate for this role will be in the office up to 5 days per month.
We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other.
Work with amazing people and be part of a unique culture
Why work here?
If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
Get in touch
If this is your first time visiting our career site and you wish to stay in touch please select the \’Introduce yourself\’ button on the top right. This will allow us to contact you with suitable vacancies. If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right.
About us
We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we’d love to hear from you.
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Propositions Manager employer: Hiscox
Contact Detail:
Hiscox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Propositions Manager
✨Tip Number 1
Familiarise yourself with the insurance market, especially focusing on niche sectors. Understanding the unique challenges and opportunities within these areas will help you demonstrate your ability to think outside the box during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those involved in product development and customer insights. Building relationships can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on current trends and innovations in the insurance sector. Being able to discuss recent developments or emerging trends during your conversations will showcase your passion and knowledge for the role.
✨Tip Number 4
Prepare to discuss how you've successfully driven innovation in previous roles. Be ready to share specific examples of how your data-driven approach has led to successful product launches or improvements in customer propositions.
We think you need these skills to ace Propositions Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Propositions Manager role at Hiscox. Highlight your experience in consumer insight and proposition development, and how it aligns with their focus on innovation and customer-centricity.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the job description. Emphasise your data-driven approach and any previous successes in developing impactful propositions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your curiosity and passion for the insurance sector. Discuss how your innovative thinking can contribute to Hiscox's goals and mention specific examples of how you've driven growth in previous roles.
Showcase Your Stakeholder Management Skills: In your application, provide examples of how you've successfully worked across teams to deliver projects. Hiscox values strong stakeholder relationships, so highlight your ability to collaborate effectively in a matrixed organisation.
How to prepare for a job interview at Hiscox
✨Understand the Company Culture
Before your interview, take some time to research Hiscox's unique culture and values. They pride themselves on being entrepreneurial and innovative, so be prepared to discuss how your own values align with theirs and how you can contribute to their distinct approach in the insurance market.
✨Showcase Your Analytical Skills
As a Propositions Manager, you'll need to demonstrate a strong data-driven approach. Be ready to discuss specific examples of how you've used market analysis and consumer insights to inform product development or proposition strategies in your previous roles.
✨Emphasise Your Customer Focus
Hiscox is looking for someone who is relentlessly customer-focused. Prepare to share instances where you've successfully advocated for the customer in your previous work, and how that led to innovative solutions or improved propositions.
✨Prepare for Cross-Functional Collaboration
This role requires working closely with various teams, especially underwriting and customer insight. Think of examples where you've effectively collaborated across departments to achieve a common goal, and be ready to discuss how you would approach building those relationships at Hiscox.