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For Companies At a Glance
- Tasks: Lead product strategy and collaborate with teams to deliver impactful solutions.
- Company: Join Hiscox, a leading insurance provider focused on innovation and customer satisfaction.
- Benefits: Enjoy hybrid work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving change and making a real impact in the industry.
- Qualifications: Experience in product management, agile methodologies, and strong stakeholder engagement skills required.
- Other info: Ideal for those passionate about technology and customer-centric solutions.
The predicted salary is between 42000 - 84000 £ per year.
Position: Technical Product Manager
Reporting to: Head of Digital and Integration Platforms
Type: Permanent, Full Time
Location: York or Lisbon
Flexibility: Hybrid
Band: III
The Team:
The Hiscox UK Product Owner Chapter forms the bridge between the business and the technology teams, ensuring that technology change is prioritised, defined, broken down and delivered in a way that enables the business to achieve its strategic goals, whilst also enabling the technology strategy. This means understanding the end-to-end context of the change and having a laser-focus on value so that we can ensure both that we’re doing the right things and doing the things right. As such, we are looking for exemplary collaborators; people who thrive on building relationships, who aren’t afraid to challenge how things are done, and are capable of driving consensus and guiding people through every stage of the change journey, from idea to reality.
The role:
The Technical Product Manager is a key role that sits within the Hiscox UK Retail IT team and is focused on delivering value across a designated value stream by aligning products and solutions to customer and stakeholder needs. As the key interface between the business, technology, and customer experience, you will be responsible for translating strategic objectives into actionable product/service/technical initiatives that deliver business outcomes. In this role you’ll work with the value stream sponsor, the Head of Digital and Integration Platforms and various Tech Leads/Solution Architects to craft a strategic roadmap, based on business strategy changes and the IT Technical Roadmap and to manage and prioritise the backlog to best deliver change.
You’ll be someone who enjoys making things happen and consider stakeholder management one of your strengths, with the ability to effectively engage with both business and technical stakeholders. You like to be an empowered decision maker, able to prioritise, and can quickly establish where time needs to be invested to drive business value, providing cost effective solutions to the business in line with the overarching strategy.
The Technical Product Manager is empowered to make decisions around priority, scope and requirements driving stakeholder engagement, ensuring they are clear on customer needs ensuring a continuous flow of value from the team.
What you’ll be doing:
- Product Vision & Strategy: Develop and maintain a clear product vision aligned with the strategic goals of the value stream. Translate customer and stakeholder needs into a compelling product roadmap that delivers measurable outcomes.
- Stakeholder Collaboration: Engage with business stakeholders, customers, and technical teams to understand requirements and priorities. Act as the primary point of contact for the product/service within the value stream, facilitating clear communication between all parties. Supporting formal performance reviews, celebrating hard work, individual and team success.
- Backlog Management: Create, refine, and prioritise the product backlog to ensure alignment with value stream objectives. Define clear, actionable user stories and acceptance criteria to guide the development team. Prioritising incidents and other maintenance/health activities against value stream capacity and priorities.
- Value Delivery: Work closely with tech leads and development teams to ensure timely delivery of high-quality solutions. Monitor and measure product performance, making data-driven decisions to optimise value.
- Customer-Centric Innovation: Incorporate customer feedback into product improvements and innovation. Advocate for the end-user experience in every decision, ensuring our products meet customer needs and expectations.
- Cross-Functional Collaboration: Collaborate with other value streams and change initiatives to identify synergies and dependencies. Promote a culture of continuous improvement within the team and across Hiscox UK.
Our must haves:
- Proven experience as a Product Owner, Product Manager, or similar role, ideally within insurance, financial services, or a comparable industry.
- Strong understanding of value stream models and their application in a business context.
- Expertise in agile methodologies (Scrum, Kanban) and familiarity with scaled agile frameworks (e.g., SAFe).
- Exceptional communication and stakeholder management skills, with the ability to influence at all levels.
- Strong analytical and problem-solving abilities, with a focus on delivering customer and business value.
- Proven experience of eliciting, documenting, and delivering high quality systems analysis artefacts to clearly articulate how the technology should work.
- Experience of translating business requirements into technical design, supported by development teams.
- Experience of system integration product changes in an analyst role.
- Experience of front end/back-end testing to support development.
- The ability to combine influencing, persuasion and consultancy skills with qualities that will encourage stakeholders to positively respond to questions, enquiries, and requests to meet deadlines.
- Be highly results driven, with the energy and determination to succeed in a fast-paced environment where the speed of response is critical to success.
- Confidence to organise and facilitate collaborative sessions, digging deeper on work when needed and actively seeking feedback.
- Understand the E2E Delivery & Release lifecycle and way of working and how it differs across applications.
- Experience working with third party software houses and/or technology providers and having a strong level of commercial awareness.
- Experience creating or updating API specifications (REST and SOAP).
- Use of online collaboration tools, Atlassian suite (JIRA/confluence), and advanced excel skills.
Our nice to haves:
- Financial services or insurance industry experience.
- Rudimentary understanding of Azure products and integration tools.
Key Competencies:
- Customer-Centricity: A strong focus on understanding and addressing customer needs.
- Strategic Thinking: Ability to align product goals with the company’s broader objectives.
- Collaboration: Proven ability to work effectively with cross-functional teams.
- Adaptability: Comfort in a fast-paced, dynamic environment with changing priorities.
- Leadership: Inspire and guide teams to deliver exceptional results.
- Finance and planning acumen: Forecasting, budgeting and cost benefit analysis.
Product Manager - Enterprise Services employer: Hiscox
Contact Detail:
Hiscox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Enterprise Services
✨Tip Number 1
Network with professionals in the insurance and financial services sectors. Attend industry events or webinars to connect with potential colleagues and learn more about the role of a Technical Product Manager.
✨Tip Number 2
Familiarise yourself with agile methodologies, particularly Scrum and Kanban. Consider obtaining certifications or attending workshops to demonstrate your commitment and understanding of these frameworks.
✨Tip Number 3
Showcase your stakeholder management skills by preparing examples of how you've successfully engaged with both technical and business teams in previous roles. This will highlight your ability to bridge the gap between different groups.
✨Tip Number 4
Research the latest trends in product management within the tech industry, especially those related to customer-centric innovation. Being knowledgeable about current practices can set you apart during discussions with our team.
We think you need these skills to ace Product Manager - Enterprise Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Product Manager or similar roles. Focus on your achievements in stakeholder management, agile methodologies, and delivering customer-centric solutions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your skills align with the job requirements, particularly in developing product vision and strategy, and managing backlogs.
Showcase Your Technical Skills: Emphasise your understanding of value stream models, system integration, and API specifications. Mention any experience with tools like JIRA and Confluence to demonstrate your technical proficiency.
Highlight Collaboration Experience: Provide examples of how you've successfully collaborated with cross-functional teams. Illustrate your ability to engage with both business and technical stakeholders to drive consensus and deliver results.
How to prepare for a job interview at Hiscox
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the role of a Technical Product Manager. Familiarise yourself with the key responsibilities such as backlog management, stakeholder collaboration, and value delivery. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Stakeholder Management Skills
Since this role requires exceptional communication and stakeholder management skills, prepare examples from your past experiences where you successfully engaged with both business and technical stakeholders. Highlight how you navigated challenges and drove consensus.
✨Demonstrate Your Agile Expertise
Be ready to discuss your experience with agile methodologies, particularly Scrum and Kanban. Provide specific examples of how you've applied these frameworks in previous roles to deliver high-quality solutions and manage product backlogs effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer-centric approach. Think about how you would handle situations involving conflicting priorities or stakeholder disagreements, and be prepared to explain your thought process.
