At a Glance
- Tasks: Shape and deliver the roadmap for broker services at Hiscox.
- Company: Join Hiscox, a leading brand in the insurance market.
- Benefits: Enjoy flexible working, a collaborative culture, and opportunities for growth.
- Other info: Embrace diversity and work in a hybrid environment with a focus on continuous improvement.
- Why this job: Make a real impact by transforming broker journeys and driving innovation.
- Qualifications: Experience in product management within the insurance sector is essential.
The predicted salary is between 55000 - 65000 £ per year.
Hiscox UK is a leading brand in the insurance market, recognised for delivering growth and exceptional returns. We insure a diverse range of customers and provide specialist insurance tailored to their needs. This role partners with the Broker business area to shape and deliver the roadmap to support brokers in placing and servicing business with Hiscox.
The Role – Broker Channel
This role will specifically partner with the Broker business area, with responsibility for shaping and delivering the roadmap to support brokers in placing and servicing business with Hiscox. This includes driving the transformation of broker-facing journeys, trading capability and supporting systems, ensuring the proposition evolves in line with market expectations, broker needs and competitive trends.
Purpose
- Collaborate with Senior Leadership to define, own and continuously evolve the multi-year roadmap for the business area, with end-to-end accountability for the strategic outcomes, investment decisions, and benefits realisation across a multi-product portfolio.
- Be accountable for articulating, evolving and landing the outcomes inherent within the roadmap for the business vertical they are supporting.
- Balance competing demands to ensure the right trade-offs are made to secure the benefits realisation plan.
- Own Discovery & Experience Design. Lead problem framing, hypothesis-driven discovery, facilitate journey mapping and UX/CX collaboration.
- Ensure business outcomes are translated into clearly defined, outcome-based product intent, with requirements elaborated at the appropriate level by the wider delivery team. Represent the journey area within the Transformation function, ensuring a clear articulation of the case for change and the capability needed to deliver it.
- Agree solutions and compromises to ensure the right decisions are made for our customer groups.
- Identify issues across the complex delivery landscape and highlight where business outcomes are under threat to drive corrective action.
- Create and foster strong relationships with all stakeholder groups across the business and transformation areas.
Key Responsibilities
- Front door to Transformation - Acting as the UKLT’s front door to transformation, reporting to the relevant UKLT member as a dotted line.
- Define, Own and Iterate the Product Vision & Strategy for each business area using external and internal data to drive strategic decisions.
- Backlog Ownership - Define outcomes, prioritise epics/features using a transparent framework tied to measurable value.
- Be embedded within the business area - Work with the senior team to co-create and evolve the strategy and translate this into capabilities needed.
- Roadmap development & management - Overall accountability for creating and evolving the business area roadmap with clear alignment to the business strategy.
- Trade Off Management - Make and defend complex prioritisation and investment trade-offs across competing strategic objectives, and act as a strong voice of the business in transformation governance.
- Delivery and benefits - Accountable for the delivery and realisation of material business benefits, including growth, efficiency, and customer outcomes, with corrective action where value is at risk.
- Drive opportunities for business-owned change - Increase flexibility and agility in delivery.
- Measurement - Define success metrics (OKRs/KPIs), monitor performance, and iterate.
Candidate Profile
- Strong experience in the insurance sector, operating as a Product Manager / Senior Product Manager in broker-facing or distribution environments, with understanding of broker trading, placement and servicing.
- Proven experience partnering with senior stakeholders, including Executive/ExCo-level leaders, to shape strategy, define roadmaps and influence investment decisions.
- Track record of leading and delivering large-scale product or transformation initiatives across complex business domains.
- Strong strategic and commercial mindset, balancing growth, efficiency and customer outcomes.
- Experience owning and evolving product roadmaps, including prioritisation, trade-off decisions and benefits realisation.
- Strong capability in discovery and problem framing, working with design, technology and business teams to shape solutions.
- Experience embedding customer insight into product decisions, particularly in digital or customer-facing environments.
- Comfortable in matrixed, cross-functional environments with strong stakeholder management.
- Strong communication skills to articulate the case for change.
- Experience working in Agile product environments, including backlog ownership and delivery oversight.
- Data-driven mindset with experience tracking performance and delivering measurable outcomes.
- Collaborative leadership style to guide others through the transformation journey.
Ways of Working
- Collaborative and inclusive, working across teams to shape priorities and deliver outcomes.
- Growth mindset focused on continuous improvement and unlocking potential.
- Strong team player, able to bring others along the transformation journey.
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating an inclusive culture. We recognise that working life may include hybrid arrangements, with safe working practices and 2 to 3 days in the office per week.
Product Manager - Broker in London employer: Hiscox
Hiscox SA is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration in the field of cyber security. With a hybrid work model, employees enjoy flexibility while benefiting from a comprehensive package that supports their professional growth and well-being. The company prioritises employee development and engagement, making it a rewarding place for those looking to make a meaningful impact in the realm of AI and risk protection.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Broker in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Hiscox). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Hiscox. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Product Manager - Broker in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Hiscox.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Hiscox. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Hiscox
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Hiscox to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Hiscox, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Hiscox's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
