Data PMO

About Hiscox

We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and offices in 14 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we’d love to hear from you.

Job Type

Permanent

About The Hiscox Data Team

The Hiscox Data Team is transforming data maturity across the organisation to accelerate business growth and efficiency using Data, Analytics, and AI. The virtual team consists of a central function driving alignment, Business Unit teams identifying commercial value and providing execution capacity and technology providing for Data Engineering and ML Operations services. We aim to empower colleagues by improving data fluency and promote a data-driven, insight-led culture that supports informed, customer-centric decisions. Commercial focus, continuous improvement and product centric delivery is at the heart of everything we do.

The Role

We are looking for a highly organised and analytical PMO Analyst to support the delivery of strategic data initiatives. This role will play a key part in enabling data-driven transformation across underwriting, claims, pricing, customer experience and regulatory compliance. You will ensure robust governance, reporting and operational support across a portfolio of data projects. The portfolio of data projects span those being delivered by the Group Data team, other Group functions and those being led by the Business Units where the Group Data team are supporting delivery. The PMO Analyst role is highly collaborative, working closely with project managers, the central Transformation Office, project delivery leads and the community of delivery roles to track, enable and report upon the delivery work across the project portfolio.

Key Responsibilities

• Project Governance & Support of the portfolio of data projects
• Maintain the WAVE project management tool for updates to project status, milestone tracking, risks, issues, financial tracking, KPI’s and regular reporting to the Transformation Office.
• Support project managers in planning, documentation and delivery assurance.
• Reporting & Insights to support the Group Data team planning and delivery roadmap of the agreed Data Strategy.
• Provide insights into data project performance using tools like PowerBI, Excel and JIRA.
• Prepare reporting packs for project steering committees, risk forums and Transformation Office.
• Financial & Resource Management support.
• Assist in budget tracking and forecasting for the data programme and projects, including vendor spend and internal resource allocation.
• Monitor capacity planning across data teams, proactively identify potential resource contention.
• Work closely with stakeholders in the Group Data team, other Group functions, Transformation Office and the Business Units to ensure alignment and transparency.
• Facilitate workshops and meetings to support planning, retrospectives and continuous improvement.
• Ensure accurate data capture and reporting.
• Support integration of project data with enterprise platforms.
• Promote best practice – explain, negotiate, embed and agree best change methodology and governance and develop knowledge management for future projects from past projects.
• Post Implementation Review / Health Checks – accountable for ensuring all deliveries are reviewed at key points and when completed.
• Governance/Compliance – enhance and maintain governance for the delivery of the project portfolio, defining clear roles, responsibilities and accountabilities ensuring project delivery is compliant to the standards.
• Quality management and assurance – establish and manage a schedule of gates and quality reviews to ensure and assure the required change quality standards are consistently delivered.
• Risk, issue and dependency management – work with relevant project management and stakeholders to identify, manage and track risks, issues and interdependencies across the data project portfolio.
• Relationship Management – Establishing and maintaining relationships with stakeholders. Actively engage and work collaboratively with colleagues and partners.
• Collaboration – works as a trusted partner to the business to add value to process and projects by suggestion of new and enhancing ideas for better outcomes.

Skills

• Experience in a PMO Analyst role within the insurance or financial services sector.
• Strong understanding of project management methodologies (Agile, Waterfall, Hybrid).
• Proficiency in Excel, PowerPoint and reporting tools (e.g., Power BI, JIRA).
• Familiarity with insurance data domains such as underwriting, claims, pricing and regulatory reporting.
• Able to produce consistent, high-quality work with limited supervision and oversight.
• Able to prioritise competing demands in a challenging delivery environment to ensure that work is delivered to tight timelines.
• Able to work proactively.
• Able to remain composed in stressful situations and work under pressure.
• Organised in work and in time management, with excellent attention to detail.

Person Specification

• Proven track record in Project Management support, Financial Services preferred but not essential.
• Excellent communicator and recognising when to adapt their use of language and terminology according to the stakeholders level of knowledge and awareness.
• This role is not expected to be a technical practitioner, the successful candidate needs to have a strong appreciation and knowledge of methodologies, tools, platforms, frameworks and approaches to enable appropriate management and governance of the data projects portfolio.
• Knows what good looks like, can clearly define and describe this in simple terms.

Diversity and Hybrid working

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture.