At a Glance
- Tasks: Handle and investigate cyber claims, supporting victims of cyber attacks.
- Company: Hiscox UK is a leading insurance brand known for exceptional service and diverse clientele.
- Benefits: Enjoy hybrid working, 25 days leave, bonuses, and a paid sabbatical every five years.
- Other info: Entry-level position with opportunities for growth and continuous improvement.
- Why this job: Join a collaborative team, tackle exciting challenges, and make a real impact in the cyber world.
- Qualifications: A keen interest in cyber, strong communication skills, and a proactive attitude are essential.
The predicted salary is between 28800 - 43200 £ per year.
Overview
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About Hiscox UK
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
The role
The role sits within the Specialty Claims team and is part of the wider Claims function who are based in London, Colchester, York and Glasgow. You will be working with colleagues in these locations on a daily basis. The team are open and collaborative, highly customer focused and dedicated individuals, who all strive to deliver the very best service and go the extra mile. The claims service is at the heart of the business.
This role will give you the opportunity to handle a large portfolio of cyber claims. You will be helping policyholders who are the victims of cyber attacks, have lost data or being threatened with action by the claimants and regulators. This job is always varied and never becomes routine or dull - you don’t know what each day will bring as new claims arise every day.
What You’ll Be Doing
- Investigation and management of cyber claims from first notification to conclusion, including recovery actions.
- Leading cyber breach response cases and working closely with panel solicitors and cyber forensic experts.
- Selection, instruction and active management of experts including IT forensics, cyber security consultants, lawyers, PR consultants and other third party experts.
- Liaising and negotiating by telephone and in person with clients, brokers, claimants and their representatives.
- Developing strong commercial relationships with clients and brokers alike. Demonstrating keen focus on the customer – regular communication with customers and brokers
- Proactively managing a large claims portfolio.
- Working closely with underwriters to win and retain business and to develop Hiscox’s insurance products.
- Outside of pure claims handling you will be expected to assist in the continuous improvement of our Claims operation in line with our Claims 2020 strategy – by identifying areas of opportunity and helping create solutions.
Our must haves
- A keen interest in cyber.
- Ability to use own initiative.
- Confident in taking decisions and managing responsibility and priorities within levels of authority.
- Comfortable handling a large caseload and enjoys a challenge.
- Excellent communication and people skills.
- Drive, ambition and a willingness to learn.
- Ability to identify opportunities to improve service or processes.
- Excellent organisational skills.
- Thrive on responsibility.
- Proactive with an inquisitive mind and team spirited.
Our nice to haves
- Previous experience as a solicitor, legal executive or paralegal advantageous.
- Previous experience of cyber claims and GDPR.
Diversity & Benefits
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.
Working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance.
We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.
Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more.
Work with amazing people and be part of a unique culture.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Finance and Sales
Industries
- Insurance
Referrals increase your chances of interviewing at Hiscox by 2x
York, England, United Kingdom salary information not provided in the original text.
Cyber Claims Handler in York employer: Hiscox
Hiscox UK is an exceptional employer, renowned for its commitment to diversity and creating an inclusive culture that drives success. With a focus on employee well-being, the company offers a hybrid working model that promotes a healthy work-life balance, alongside a comprehensive benefits package including generous annual leave, private medical cover, and opportunities for professional growth. Joining the Specialty Claims team in York means being part of a collaborative environment where you can make a meaningful impact while handling diverse and challenging cyber claims.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Claims Handler in York
✨Dive Into Industry Networking Events
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✨Use LinkedIn to Your Advantage
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We think you need these skills to ace Cyber Claims Handler in York
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Hiscox.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Hiscox. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Hiscox
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Hiscox to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Hiscox, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Hiscox's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
