Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to manage property claims and inspire outstanding customer service.
- Company: A leading insurance company with a focus on customer satisfaction.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in insurance, strong leadership, and a customer-centric mindset.
- Other info: Join a dynamic team in Colchester with a focus on innovation and excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading insurance company seeks a Property Claims Team Leader to manage a team handling personal and commercial property claims up to £100,000. The ideal candidate will inspire the team to deliver outstanding customer service and meet key performance indicators.
Responsibilities include:
- Coaching team members
- Ensuring fair claim negotiations
- Enhancing the overall claims strategy
Candidates should have relevant experience in the insurance sector, leadership skills, and a customer-centered approach. This position offers a hybrid work model in Colchester.
Property Claims Team Lead - Hybrid, Customer-Centric Leader in Colchester employer: Hiscox
Contact Detail:
Hiscox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Team Lead - Hybrid, Customer-Centric Leader in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance sector and let them know you're on the hunt for a Property Claims Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers, showcasing your experience in managing teams and delivering exceptional service.
✨Tip Number 3
Showcase your passion for the insurance industry! During interviews, share specific examples of how you've inspired teams and improved claims strategies. This will demonstrate your commitment to the role and your understanding of what it takes to excel.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Property Claims Team Lead - Hybrid, Customer-Centric Leader in Colchester
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired teams in the past and how you can bring that energy to our Property Claims Team.
Focus on Customer-Centric Examples: Since this role is all about delivering outstanding customer service, share specific examples of how you've put customers first in your previous roles. We love to see candidates who truly understand the importance of a customer-centered approach.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Hiscox
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims, both personal and commercial. Understand the nuances of claims up to £100,000 and be ready to discuss how you would handle various scenarios. This will show that you're not just familiar with the process but also passionate about delivering excellent service.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you've inspired teams in the past. Think of specific examples where you coached team members to success or improved performance metrics. This will demonstrate your ability to lead a team effectively in a customer-centric environment.
✨Emphasise Customer-Centric Strategies
Be ready to discuss how you prioritise customer service in your work. Share examples of how you've ensured fair claim negotiations and enhanced customer satisfaction. This will highlight your alignment with the company's focus on outstanding service.
✨Prepare for Hybrid Work Questions
Since this role offers a hybrid work model, think about how you manage remote teams and maintain engagement. Be prepared to discuss tools and strategies you use to keep communication open and ensure productivity, as this is crucial for a successful transition into the role.
