At a Glance
- Tasks: Lead supplier management strategies and support global IT teams in best practices.
- Company: Dynamic tech company fostering innovation and collaboration.
- Benefits: Hybrid working, flexible scheduling, and a supportive team culture.
- Other info: Join a community that values creativity and continuous improvement.
- Why this job: Make a real impact by enhancing supplier relationships and driving innovation.
- Qualifications: 5+ years in supplier management with strong relationship-building skills.
The predicted salary is between 60000 - 75000 £ per year.
The Technology Supplier Manager sits within the Procurement Team and is responsible for contributing to and executing the Technology Supplier Management strategy, promoting supplier management best practice, creating and delivering training, providing guidance and support across global IT to ensure the proactive and effective management of suppliers.
Key Responsibilities
- Be a key contributor and subject‑matter expert in establishing and embedding the Supplier Management Framework.
- Develop and maintain a series of supplier management guides and templates for training and support purposes.
- Deliver/Support training across global Technology to educate Relationship Managers in best practices in order to achieve key objectives.
- Develop and standardise supplier management techniques and approaches across Technology suppliers.
- Update and maintain a supplier management register of all Technology suppliers.
- Collaborate with Relationship Managers to produce Exit Plans and other associated documents.
- Support the implementation and testing, measuring and monitoring of supplier performance via the Procurement platform (Marketplace).
- Assist Relationship Managers with key activities, including the operation of governance processes and the evaluation of supplier risks.
- Facilitate and attend Quarterly Business Review Meetings for Tier 1 suppliers.
- Support Relationship Managers with the management of suppliers with appropriate governance measures reflecting their importance using the Hiscox governance standards/tools.
- Provide an initial escalation point for Relationship Managers for issues relating to service, scope, quality and related costs.
- Lead in the resolution of issues, involving other internal and external stakeholders as necessary.
- Establish and support a regular Supplier Management forum for the Relationship Managers and a Community of Practice for all interested parties.
- Achieve win‑win solutions with the Technology suppliers that promote innovation and continuous improvement whilst maintaining value for the duration of the services.
- Maximise value delivered by suppliers.
- Ensure close collaboration with the Technology Category Managers in Group Procurement for a smooth transition through each stage of the procurement lifecycle.
Must‑Haves
- 5+ years experience in a similar role (or equivalent experience and knowledge).
- Knowledge of supplier management processes throughout the supplier lifecycle.
- Experience managing IT suppliers and working with IT Leadership teams.
- Extensive understanding and practical use of contract and supplier management principles.
- Ability to influence others and build working relationships across country boundaries.
- Analytical, numerical and fact‑based with a delivery focus and commitment to meeting agreed timescales.
- Creative, proactive, logical and innovative – does not accept the status quo.
- Able to build strong working relationships at both senior management and operational team level.
Desired Qualifications
- MCIPS or an SRM qualification.
- Knowledge of financial or insurance industries and their regulatory requirements.
Work Environment
Hybrid work model with flexible scheduling within a supportive team culture that values innovation, integrity and strong collaboration.
Supplier Relationship Manager employer: Hiscox Underwriting Group Services Ltd (HUGS)
As a Supplier Relationship Manager at our company, you will thrive in a dynamic hybrid work environment that fosters innovation and collaboration. We prioritise employee growth through comprehensive training and development opportunities, ensuring you are equipped to excel in your role while contributing to our global IT strategy. Our supportive culture values integrity and teamwork, making us an exceptional employer for those seeking meaningful and rewarding careers in technology procurement.
Contact Details:
Hiscox Underwriting Group Services Ltd (HUGS) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Supplier Relationship Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its suppliers. Understand their challenges and think about how you can add value. This will help you stand out as a candidate who’s not just looking for a job, but genuinely interested in contributing to their success.
✨Tip Number 3
Showcase your expertise! Bring examples of your past experiences managing IT suppliers and how you’ve influenced positive outcomes. Use specific metrics or success stories to demonstrate your impact – this will make you memorable to hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Supplier Relationship Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supplier Relationship Manager role. Highlight your experience in supplier management and any relevant IT knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supplier management and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage suppliers effectively. Numbers and results speak volumes, so don’t shy away from sharing your successes with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hiscox Underwriting Group Services Ltd (HUGS)
✨Know Your Supplier Management Framework
Make sure you understand the Supplier Management Framework inside out. Familiarise yourself with best practices and be ready to discuss how you've applied these in your previous roles. This will show that you're not just a fit for the role, but also a proactive contributor.
✨Showcase Your Training Skills
Since training is a key part of this role, prepare examples of how you've delivered training or support in the past. Think about specific techniques you used to engage your audience and ensure they grasped the material. This will demonstrate your ability to educate others effectively.
✨Highlight Your Collaborative Spirit
Collaboration is crucial in this position, so come prepared with examples of how you've worked with cross-functional teams. Discuss any challenges you faced and how you overcame them to achieve win-win solutions. This will illustrate your ability to build strong relationships across different levels.
✨Be Ready to Discuss Performance Metrics
Understand how supplier performance is measured and be prepared to talk about your experience with monitoring and evaluating suppliers. Bring examples of how you've used data to drive improvements and ensure value delivery. This will show that you're analytical and results-driven.
