At a Glance
- Tasks: Lead and coach a team of Product Owners to maximise product value and delivery.
- Company: Join Hiscox, a diverse and inclusive company committed to innovation.
- Benefits: Enjoy hybrid working, competitive salary, and a focus on work-life balance.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving product strategy and delivering high-value outcomes.
- Qualifications: Experience in Product Ownership and strong leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
Job Type: Permanent
Role Overview
The Product Owner Chapter Lead leads a team of Product Owners embedded within cross‑functional delivery teams and is accountable for ensuring consistent, effective product ownership across the portfolio. The role maximises the value delivered through product roadmaps by translating product strategy into prioritised backlogs, clear requirements, and delivery increments. Acting as the senior leader for Product Ownership, the role provides day‑to‑day leadership, coaching and oversight to maintain delivery momentum and ensure what is built delivers measurable impact. It is central to enabling business change, improving consistency of product ownership practices, and ensuring delivery teams remain focused on the highest‑value outcomes. This is a management role accountable for the performance, capability and output of a team of Product Owners across multiple products, services or value streams.
Key Responsibilities
- Partner with Principal Product Managers, Product Managers and delivery leaders to align Product Owners to the product vision, strategy, roadmap and business outcomes.
- Ensure delivery activity remains focused on value, outcomes and strategic priorities, translating priorities into backlogs and sprint goals across teams.
- Lead, coach and develop a team of approximately 10 Product Owners, setting clear expectations, standards and objectives for effective Product Ownership.
- Build Product Owner capability in prioritisation, stakeholder management, backlog quality and delivery discipline, providing guidance on complex issues and trade‑offs.
- Act as a senior point of contact for Product Ownership, fostering strong, trusted relationships across business, Change, Technology and external partners.
- Support Product Owners in stakeholder engagement, ensuring clear communication of progress, risks, dependencies and decision‑making.
- Manage Product Owner allocation across value streams and ensure consistent adoption of Product Ownership standards and ways of working across squads.
- Promote strong collaboration between Product Owners, Scrum Masters and delivery teams to enable healthy, high‑performing and continuously improving ways of working.
- Use data, insight and feedback to solve moderately complex delivery and operational issues across multiple teams, guiding sound judgement within defined boundaries.
- Support performance management, development planning, succession and the effective adoption of product changes across people, process and technology.
- Support with the embedment of AI across the team and ensure adoption is aligned to business outcomes.
Skills & Qualifications
- Proven experience in Product Ownership, product delivery or a similar role delivering change in fast‑paced, complex environments.
- Demonstrated experience leading, coaching or managing Product Owners or comparable roles across multiple teams or products.
- Strong ability to prioritise ruthlessly and manage competing demands using insight, data and user feedback to inform decisions.
- Excellent communication and stakeholder management skills, engaging effectively with both business and technical audiences.
- Strong understanding of Agile or iterative delivery methods, including backlog management, user story development and acceptance criteria.
- Experience improving ways of working and driving consistency, quality and delivery discipline across teams.
- Comfortable navigating ambiguity, adapting quickly and driving clarity and alignment for others.
- Experience using delivery management tools such as Jira and Confluence, with exposure to digital product development, value stream models, AI or low‑code/no‑code platforms.
- Experience in the insurance industry or Lloyd’s Market, and/or certification as an Agile Product Owner or equivalent (desirable).
Diversity & Hybrid Working
At Hiscox we care about our people. We hire the best people for the job and are committed to diversity and creating a truly inclusive culture. We also offer hybrid working to encourage a healthy work‑life balance, allowing team members to manage their own personal work‑life arrangements and achieve the best of both structure and independence.
Product Owner Chapter Lead employer: Hiscox Underwriting Group Services Ltd (HUGS)
Hiscox is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London or York. With a strong focus on employee growth, we provide ample opportunities for professional development through hands-on experience with cutting-edge AI technologies and a commitment to supporting citizen AI initiatives. Join us to be part of a forward-thinking team that values your contributions and empowers you to make a meaningful impact.
Contact Details:
Hiscox Underwriting Group Services Ltd (HUGS) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner Chapter Lead
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Hiscox Underwriting Group Services Ltd (HUGS)!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Hiscox Underwriting Group Services Ltd (HUGS) would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Hiscox Underwriting Group Services Ltd (HUGS) through your school's career services!
We think you need these skills to ace Product Owner Chapter Lead
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner Chapter Lead, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner Chapter Lead position at Hiscox Underwriting Group Services Ltd (HUGS). Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Hiscox Underwriting Group Services Ltd (HUGS)
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
