At a Glance
- Tasks: Design and implement AI solutions that transform business operations.
- Company: Join Hiscox, a leader in innovative AI solutions with a focus on collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Embrace a dynamic work environment that values diversity and flexibility.
- Why this job: Make a real impact by delivering cutting-edge AI solutions across diverse business units.
- Qualifications: Experience with Microsoft Copilot, Power Automate, and a degree in a tech-related field.
The predicted salary is between 60000 - 80000 £ per year.
AI Solutions Officer
Permanent position (Band II) based in London or York.
Purpose
Design, build and scale AI-enabled solutions across Hiscox, translating business demand into structured, governed and reusable capabilities that improve speed, quality and throughput of work.
Key Responsibilities
- Partner with business units to identify, prioritise and deliver AI use cases aligned to operational outcomes such as cycle time, quality, throughput, and cost-to-serve.
- Design and implement AI solutions.
- Develop and deploy agents, automations and workflow solutions.
- Support the transition from isolated use cases to a managed, scalable programme approach.
- Act as the delivery point for citizen AI initiatives and structured, ticketed AI requests from business units.
- Troubleshoot and resolve complex issues where AI tools do not meet business requirements.
- Work with Technology and Risk to ensure all solutions align with governance, guardrails and escalation processes.
- Maintain a central library of reusable workflows and proven "what works" patterns.
- Support measurement of impact by linking solutions to improvements in speed, quality and throughput.
Essential Skills & Experience
- Strong hands-on experience with Microsoft Copilot and the M365 ecosystem.
- Strong hands-on experience with Power Automate and the Power Platform.
- Working knowledge of Google Cloud Platform (GCP) and Big Query.
- Experience designing and delivering digital or AI-enabled solutions in a business environment.
- Ability to translate unclear or high-level business problems into structured, delivered solutions.
- Experience working across multiple business units and stakeholder groups.
Desirable Skills & Experience
- Experience with workflow automation, APIs or data integration.
- Exposure to AI governance, controls or enterprise risk considerations.
- Experience working within a central capability or Centre of Excellence function.
Qualifications
- Degree in Computer Science, Data Science, Engineering, Information Systems or a related discipline.
- Or degree in Law with demonstrated experience in technology, data or AI delivery.
- Relevant certifications such as Microsoft Copilot / Power Platform, Google Cloud (GCP / Big Query), or AI, automation or data-related certifications.
- Diversity & Flexibility
Hiscox is committed to diversity and inclusive practices and offers hybrid working arrangements to support a healthy work-life balance.
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Power Apps Developer employer: Hiscox Underwriting Group Services Ltd (HUGS)
Hiscox is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London or York. With a strong focus on employee growth, we provide ample opportunities for professional development through hands-on experience with cutting-edge AI technologies and a commitment to supporting citizen AI initiatives. Join us to be part of a forward-thinking team that values your contributions and empowers you to make a meaningful impact.
Contact Details:
Hiscox Underwriting Group Services Ltd (HUGS) Recruitment Team
