At a Glance
- Tasks: Ensure accurate and trusted Management Information for Operations while collaborating with Data Engineering.
- Company: Hiscox UK, a leading brand in the insurance market known for innovation.
- Benefits: Flexible working, great employee benefits, and a supportive culture.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Join a unique company culture and make a real impact on operational success.
- Qualifications: Experience in operational MI, Power BI, and strong SQL skills.
The predicted salary is between 40000 - 50000 € per year.
About Hiscox UK
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
Role purpose
The Senior MI Analyst ensures Operations receives accurate, consistent, trusted Management Information (MI). Working as part of the MI team and alongside Data Engineering, the role safeguards the stability and credibility of the existing Power BI reporting estate during a period of change.
Key responsibilities
- Trusted operational MI
- Own the integrity of operational MI: validate accuracy, maintain agreed definitions, and ensure outputs are consistent across teams and forums.
- Provide operational leaders with clear, decision-ready reporting and a coherent performance narrative.
- MI ownership, quality & team working
- Share responsibility for MI quality and integrity, validating data and challenging inconsistencies.
- Investigate and resolve MI issues and anomalies with MI peers, escalating where needed.
- Maintain documentation that supports shared understanding, auditability, and team resilience.
- Reporting & insight delivery
- Maintain and refine MI reports and dashboards, supporting agreed reporting cycles (daily/weekly/monthly).
- Handle BAU MI queries and explain trends and drivers in clear, accessible language.
- Collaboration with Data Engineering
- Partner with Data Engineering to resolve data quality issues and understand upstream changes.
- Support effective hand-offs between data pipelines, models, and MI outputs, providing MI/operational feedback.
- Governance & consistency
- Uphold MI governance standards (KPI definitions, calculation logic, and change control).
- Reduce metric drift and duplication by acting as a point of reference for operational measures and governance forums.
- Continuous improvement (stability-led)
- Identify opportunities to simplify, standardise, and strengthen MI in collaboration with the team.
- Improve clarity, usability, and performance of reporting while protecting stability and trust.
Candidate Profile
Significant experience delivering operational MI in a team-based function, with a strong focus on accuracy and consistency. Power BI experience (data models, DAX, report maintenance) and strong SQL for validation, investigation, and reconciliation. Proven ability to work collaboratively with MI peers and data specialists to resolve issues and maintain shared standards. Comfortable in BAU environments where reliability and collective ownership are critical. Team player who values shared standards and collective success. Calm and dependable in business-critical MI environments. Confident challenging data quality issues constructively. Clear communicator with technical colleagues and operational leaders; pragmatic and delivery focused.
Desirable experience
Operational/Service/Contact Centre MI experience. Experience partnering with Data Engineering or central data teams. Familiarity with MI governance or performance management frameworks.
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
Why work here?
If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
Senior MI Analyst - 12-month FTC employer: Hiscox SA
Hiscox UK is an exceptional employer that prioritises employee wellbeing and fosters a unique, inclusive culture. With a commitment to diversity and flexible working arrangements, employees are empowered to thrive in their roles while enjoying comprehensive benefits that support both mental and physical health. The collaborative environment encourages professional growth, making it an ideal place for those seeking meaningful and rewarding careers in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior MI Analyst - 12-month FTC
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hiscox on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into MI reporting and Power BI specifics. Be ready to discuss how you've tackled data quality issues in the past—show them you're the right fit!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on clear communication and explaining complex MI concepts in simple terms—this will help you shine during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Hiscox team.
We think you need these skills to ace Senior MI Analyst - 12-month FTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior MI Analyst role. Highlight your experience with operational MI, Power BI, and SQL. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Teamwork Skills:Since collaboration is key in this role, make sure to mention any experiences where you've worked closely with others, especially in MI or data environments. We value team players who can communicate effectively!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hiscox SA
✨Know Your MI Inside Out
Before the interview, make sure you’re well-versed in the specifics of Management Information (MI) relevant to the role. Brush up on your Power BI skills and SQL knowledge, as these will likely come up. Be ready to discuss how you've ensured accuracy and consistency in your previous roles.
✨Showcase Your Team Spirit
This role emphasises collaboration, so be prepared to share examples of how you've worked effectively with others, especially in resolving data quality issues. Highlight your experience in team-based functions and how you’ve contributed to collective success.
✨Communicate Clearly and Confidently
You’ll need to explain complex data trends to operational leaders, so practice articulating your thoughts clearly. Use simple language to describe technical concepts, and be ready to demonstrate how you can bridge the gap between technical teams and business stakeholders.
✨Embrace Continuous Improvement
Hiscox values innovation, so think about how you can contribute to simplifying and strengthening MI processes. Prepare to discuss any past experiences where you identified opportunities for improvement and how you implemented changes that enhanced reporting clarity and usability.
