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- Tasks: Drive change communication strategies and engage stakeholders in a dynamic environment.
- Company: Hiscox is a leading specialist insurer known for innovation and exceptional client coverage.
- Benefits: Enjoy hybrid working, great employee perks, and a culture that values diversity and inclusion.
- Why this job: Be part of a transformative journey in a unique company culture that encourages creativity.
- Qualifications: 10+ years in communications with strong writing skills and change management expertise required.
- Other info: Join a team that values integrity, courage, and collaboration while shaping the future of insurance.
The predicted salary is between 43200 - 72000 £ per year.
Change Communication Specialist page is loaded
Change Communication Specialist
Apply locations UK, London time type Full time posted on Posted Yesterday job requisition id R0017892
Job Type:
Fixed Term
Build a brilliant future with Hiscox
Change Communications Specialist(s) at Hiscox
About Hiscox
Hiscox is a leading specialist insurer, renowned for its expertise and innovative approach within the insurance industry. Our commitment to providing exceptional coverage tailored to our clients\’ unique needs has positioned us as a trusted partner in mitigating risks and safeguarding futures.
Role Overview
We are seeking a dynamic and experienced Change Communications Specialist to join our team on an FTC basis for a 12-month period to support our accelerated global change programme. The successful candidate will play a critical role in shaping and driving the transformation narrative of the business, ensuring that our stakeholders are informed, engaged, and aligned with the company\’s strategic goals. While primarily internal-focused, the role will also play a part in helping us to articulate change externally, particularly through our owned channels.
Responsibilities
As a Change Communications Specialist, you will:
- Develop and implement communications strategies: Create and execute comprehensive communication plans that support Hiscox\’s transformation initiatives and business objectives.
- Shape the message consistently with the broader Hiscox story: Craft compelling messages and narratives that effectively convey the vision, benefits, and progress of transformation initiatives to internal and external stakeholders.
- Stakeholder engagement: Build strong relationships with key stakeholders, including senior leadership, employees, clients, and partners, to ensure consistent and transparent communication. Support the leadership team to engage with leaders across the business, take on board feedback and colleagues to inform comms and change strategy.
- Change management support: Collaborate with change management teams to align communication efforts with change initiatives, ensuring smooth transitions and minimizing resistance.
- Content creation: Produce high-quality communication materials, including presentations, newsletters, intranet content, videos, and other multimedia formats.
- Feedback Mechanism: Establish channels for collecting and analysing feedback from stakeholders to continuously improve communication effectiveness and address concerns promptly.
- Cross-functional collaboration: Work closely with various departments, including People, Technology, and Business Units across the organisation, to ensure alignment and consistency in messaging and communication efforts.
- Monitor and evaluate: Track the effectiveness of communication strategies and initiatives, using data and metrics to measure impact and adjust plans as needed.
Experience
The ideal candidate will have:
- 10+ Years of experience: A minimum of 10 years of experience in communications, with a focus on change management, corporate communications, or a related field.
- Industry knowledge: Experience in technology and/or financial services is desirable but not essential. A strong understanding of the insurance sector and its unique communication challenges is a plus.
- Proven track record: Demonstrated success in developing and executing complex, multi-audience communication strategies that drive business transformation and achieve strategic objectives.
- Exceptional writing and editing skills: Ability to create clear, concise, and compelling content tailored to diverse audiences.
- Change management expertise: Knowledge of change management principles and practices, with the ability to support and guide stakeholders through periods of transition.
- Experience in a matrixed organisation: Candidates need a sophisticated understanding and ability to reflect the complexity of a multi-matrix organisation and stakeholder map.
- Partnership and influence: While the role reports to Group communications, the role has a cross-business influence, and will interact extensively with Business Units and functions as the change story develops to make sure it accurately and correctly reflects their needs.
- Strong interpersonal skills: Excellent relationship-building and communication skills, with the ability to influence and engage stakeholders at all levels of the organization.
- Project management: Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Analytical mindset: Ability to analyse data and metrics to measure the effectiveness of communication strategies and make data-driven recommendations for improvement.
About Hiscox
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength – all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
Diversity and Hybrid working
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.
We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.
This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.
Apply now for further information
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)
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Change Communication Specialist
locations UK, London time type Full time posted on Posted Yesterday
If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
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About us
We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we’d love to hear from you.
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Change Communication Specialist employer: Hiscox SA
Contact Detail:
Hiscox SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Communication Specialist
✨Tip Number 1
Familiarise yourself with Hiscox's current transformation initiatives and communication strategies. Understanding their goals will help you tailor your discussions and demonstrate how your experience aligns with their needs during interviews.
✨Tip Number 2
Network with current or former employees of Hiscox on platforms like LinkedIn. Engaging in conversations about the company culture and their change management processes can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare examples of your past experiences in change communications, particularly those that involved stakeholder engagement and content creation. Being ready to discuss these in detail will showcase your expertise and fit for the role.
✨Tip Number 4
Stay updated on industry trends in change management and corporate communications. Demonstrating your knowledge of the latest practices and tools during interviews can set you apart as a forward-thinking candidate.
We think you need these skills to ace Change Communication Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in communications and change management. Focus on your achievements in developing communication strategies and stakeholder engagement, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for change communication and how your background aligns with Hiscox's mission. Use specific examples from your past roles to demonstrate your ability to shape narratives and engage stakeholders effectively.
Showcase Your Writing Skills: Since exceptional writing is crucial for this position, consider including samples of your work or links to relevant projects. This could be presentations, newsletters, or any other communication materials that showcase your ability to convey complex information clearly.
Highlight Analytical Abilities: Mention any experience you have with tracking and evaluating communication strategies. Provide examples of how you've used data to inform your decisions and improve communication effectiveness, as this will resonate well with the requirements of the role.
How to prepare for a job interview at Hiscox SA
✨Understand the Change Narrative
Before your interview, make sure you grasp the transformation narrative of Hiscox. Familiarise yourself with their recent changes and how they align with the company's strategic goals. This will help you articulate how your skills can contribute to shaping and driving this narrative.
✨Showcase Your Communication Skills
As a Change Communication Specialist, your ability to craft compelling messages is crucial. Prepare examples of past communication strategies you've developed, focusing on how they engaged stakeholders and supported change initiatives. Be ready to discuss your writing style and how you tailor content for different audiences.
✨Highlight Stakeholder Engagement Experience
Demonstrate your experience in building relationships with various stakeholders. Share specific instances where you successfully engaged senior leadership or cross-functional teams, and explain how you navigated complex organisational structures to ensure effective communication.
✨Prepare for Change Management Questions
Expect questions related to change management principles and practices. Be prepared to discuss how you've supported stakeholders through transitions and minimised resistance. Highlight any analytical skills you possess that allow you to measure the effectiveness of communication strategies.
