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- Tasks: Drive business analysis and change management to shape the future of London Market underwriting.
- Company: Join Hiscox, a leading insurer known for innovation and a unique culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be part of an award-winning team transforming the insurance industry with cutting-edge technology.
- Qualifications: Experience in business analysis, strong communication skills, and a passion for innovation.
- Other info: Collaborative team atmosphere with opportunities to tackle complex challenges.
The predicted salary is between 55000 - 65000 £ per year.
Build a brilliant future with Hiscox.
Position: Business Analyst, Business Change, Operations, London Market
Location: London - 22 Bishopsgate
About the team / division:
Hiscox London Market is the leading insurer of global risks. We are one of the largest and oldest Lloyd's syndicates, known for our long-term leadership in the market. The Business Change Team works with all teams in the London Market to develop and build market-leading capabilities across our people, processes, and systems. Our goal is to embed lasting changes that deliver measurable business benefits and help us reach our strategic targets.
The role:
We are seeking a dynamic and experienced Business Analyst to join our London Market Underwriting Value Stream, working alongside a cross-functional in-house delivery team of technology and change professionals. You will work closely with internal and external stakeholders, gather and translate business requirements into actionable development tasks which deliver maximum value, support user adoption, and track value/benefits realisation.
The following attributes are required:
- Insurance and Lloyd's experience
- AS IS & TO BE Process Mapping
- Requirements Gathering
- Detailed Analysis
- Reporting Experience
- Running Workshops/interviews
- Strategic Mindset
- Process Improvement
- Stakeholder Management
- Benefits Assessment
- Data Analysis
What you’ll be doing in the role:
- Develop and drive our business analysis capabilities, recommending changes to improve and influence decision making.
- Carry out research and analysis and present findings in a clear and simple way to explain the situation and inform and influence decision making.
- Work with stakeholders to produce clear problem and opportunity statements.
- Identify relevant stakeholders and act as the single point of contact for requirements.
- Use a variety of methods to elicit and validate requirements/user stories.
- Analyse and define functional and non-functional requirements to take account of business goals and priorities.
- Write User stories based on core requirements gathered from the business.
- Support the translation of business requirements into solution/technical requirements.
- Document and analyse as-is processes, making recommendations for improvement.
- Design, validate and clearly document efficient to-be business processes that align to our target operating model, behaviours and values.
- Assess the impact of the changes we will be making on people, process and systems.
- Identify training needs and support the design and delivery of relevant training to ensure transition and user adoption.
- Contribute to the creation of the benefits tracking and delivery plan showing a clear link between requirements, deliverables/functionality and expected benefits.
- Coach less experienced members of the team on Project and Business Analysis best practice.
The Person:
The person in this role is inquisitive and enjoys working with teams to get to the root cause of issues and the drivers behind strategic opportunities. They thrive on tackling complex issues and ensuring that the solution stays focused on delivering tangible, measurable benefits using business analysis and change management disciplines.
Our must haves:
- Experience of working on medium-sized projects in a Business Analyst role.
- Experience of working in a matrix team across multiple internal and external teams including third-party suppliers.
- The ability to build relationships and influence across all levels of the organisation.
- Experience of working with Agile and using tools such as Jira.
- Commercially and customer-minded - able to analyse and interpret information to develop clear requirements that deliver customer and outcome-focused solutions.
- Experience of business process design and implementation.
- Advanced Microsoft Office skills (Word, PowerPoint, Excel).
- Advanced Visio (or other process modelling software) skills.
- Excellent workshop facilitation skills.
- Experience of working with data science, machine learning engineering teams or other data products.
Nice to have:
- Knowledge or experience of working in the Lloyd's London Market.
- Formal Business Analysis qualification or membership - International Diploma in Business Analysis or equivalent.
About Hiscox:
As an international specialist insurer, we focus on our key areas of expertise and strength, underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting, and we search for the same when it comes to talented people.
Strategic Business Analyst – London Market Change Delivery employer: Hiscox Ltd
Contact Detail:
Hiscox Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Business Analyst – London Market Change Delivery
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of your past experiences that highlight your skills and achievements. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep them engaging.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Strategic Business Analyst – London Market Change Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Strategic Business Analyst. Highlight your experience in business analysis, process improvement, and stakeholder management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention any relevant experience in the London Market or insurance sector.
Showcase Your Analytical Skills: In your application, don’t forget to showcase your analytical skills. Provide examples of how you've gathered requirements, conducted detailed analysis, or improved processes in previous roles. We love seeing real-world applications of your expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hiscox Ltd
✨Know Your Stuff
Before the interview, dive deep into the role of a Strategic Business Analyst. Familiarise yourself with the London Market, Hiscox's operations, and the specific challenges they face. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with AS IS & TO BE process mapping and requirements gathering. Bring examples of how you've successfully analysed business processes and implemented improvements. This will demonstrate your ability to deliver measurable business benefits, which is key for this role.
✨Engage with Stakeholders
Highlight your experience in stakeholder management during the interview. Be ready to share stories about how you've built relationships and influenced decision-making across various teams. This is crucial for a role that requires collaboration with underwriting, operations, and technology teams.
✨Embrace Change and Innovation
Since the role focuses on driving change, be prepared to discuss your passion for innovation. Share examples of how you've tackled complex issues and embraced modernisation in previous roles. This will resonate well with the team’s goal of shaping the future of London Market underwriting.