At a Glance
- Tasks: Support governance and reporting for the UK change portfolio while managing key processes.
- Company: Join Hiscox, a leader in insurance with a commitment to diversity and inclusion.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Flexible working culture with a focus on work-life balance and career development.
- Why this job: Make a real impact by improving PMO processes and supporting innovative projects.
- Qualifications: Experience as a PMO Analyst in complex change environments, ideally in financial services.
The predicted salary is between 40000 - 50000 £ per year.
About the role
We are seeking a PMO Analyst to support governance, reporting, and delivery oversight across the UK change portfolio.
Key Responsibilities
- Work with the PMO Manager and Portfolio Office Lead to ensure effective management of the portfolio through appropriate and robust governance and controls.
- Own and maintain governance collateral such as Terms of Reference, meeting inputs and outputs.
- Own and manage the Lessons Learned process, working with multiple stakeholders to ensure that lessons are embedded in portfolio collateral, processes and ways of working.
- Own and maintain relevant SOPs for owned PMO processes.
- Work with portfolio stakeholders to implement, own and maintain portfolio health assessment processes.
- Contribute to, and maintain, the Change Delivery Framework, governance processes and tools.
- Assist Project Managers in following frameworks and best practices, working to agree pragmatic solutions for, or escalating, issues.
- Support the deployment and application of the Change Delivery Framework and provide guidance to stakeholders.
- Support the continuous improvement of PMO processes, tools and templates, proactively identifying areas for improvement and leading on identified improvements.
- Work with relevant delivery leads to identify, manage and track risks, issues, assumptions and dependencies across the UK Portfolio.
Data Accuracy & Reporting
- Use appropriate data tools (e.g. Power BI, Power Automate) to present data to ensure the portfolio can make data led decisions in its governance forums, ensuring that data sources are accurate, up to date and aligned.
- Create, analyse and distribute Management Information, including RAID data, to key stakeholders in a timely manner.
- Identify opportunities for data quality improvements, working with the PMO Manager to agree improvement plans with stakeholders.
- Ensure information reflects the true position of initiatives and projects.
- Produce accurate reports as required for regular and ad hoc meetings and overall portfolio governance.
- Ensure all relevant information is accurate and remains up to date on portfolio management tools across all initiatives, leading on alignment with master data sources and working with data owners to ensure the portfolio is accurately represented where this data is used for governance and reporting.
- Monitor data accuracy and completeness, proactively chasing updates from stakeholders and data owners.
- Work closely with Project delivery leads to ensure that reporting deadlines are met, and reports are clear, consistent and of a high quality.
Stakeholder Engagement
- Build strong relationships with project, product and programme teams.
- Effectively engage with stakeholders to ensure effective delivery of the portfolio.
Qualifications
- Proven experience working as a PMO Analyst within a Portfolio Management Office supporting complex change portfolios, within the insurance or financial services sector.
- Strong experience of portfolio-level governance and control processes, including working across multiple concurrent initiatives and stakeholders.
- Demonstrable experience working in fast-paced or evolving environments, ideally where PMO processes and maturity are being developed or improved.
- Strong understanding of project and change delivery lifecycles (e.g. Agile, Waterfall, or hybrid approaches), with experience supporting delivery rather than leading projects.
- Excellent stakeholder management skills, with the confidence to proactively engage, chase updates, and manage competing priorities across multiple teams.
- Strong attention to detail, with a proven ability to maintain high data accuracy and integrity across portfolio reporting.
- Experience working with portfolio data, reporting, and management information, including risks, issues, dependencies, financials and benefits tracking.
- Strong analytical capability, with experience using tools such as Excel (advanced), Power BI and Power Automate (or similar).
- Ability to work independently and manage workload across multiple governance cycles and deadlines.
- Clear and effective communication skills, with the ability to work with stakeholders at all levels.
Nice to have
- Relevant PMO and/or project management qualifications such as P3O, MoR, MoP.
- Experience of working in the insurance industry.
Diversity and flexible working
At Hiscox we are committed to diversity and creating an inclusive culture. We offer hybrid working with 2–3 days in the office per week to support work-life balance.
PMO Analyst - Governance and Controls employer: Hiscox Ltd
At Hiscox, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to diversity and inclusion is reflected in our flexible hybrid working model, allowing employees to maintain a healthy work-life balance while contributing to meaningful projects within the insurance sector. With ample opportunities for professional growth and development, we empower our PMO Analysts to enhance their skills and make impactful contributions to our governance and controls processes.
StudySmarter Expert Advice🤫
We think this is how you could land PMO Analyst - Governance and Controls
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in PMO roles. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with governance, reporting, and data tools like Power BI. Use real examples of how you've improved processes or managed risks in past roles. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of PMO frameworks and best practices. Be ready to discuss how you've contributed to governance processes and stakeholder engagement in previous roles. Confidence is key, so practice your responses!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s get the ball rolling!
We think you need these skills to ace PMO Analyst - Governance and Controls
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the PMO Analyst role. Highlight your experience with governance, controls, and stakeholder engagement. We want to see how your skills align with what we're looking for!
Showcase Your Data Skills:Since data accuracy and reporting are key, don’t forget to mention your experience with tools like Power BI and Excel. We love seeing how you’ve used data to drive decisions in past roles!
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible and make sure your key achievements stand out. We appreciate clarity and a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hiscox Ltd
✨Know Your Governance Inside Out
Make sure you understand the key governance and control processes mentioned in the job description. Brush up on your knowledge of Terms of Reference, Lessons Learned processes, and SOPs. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Showcase Your Data Skills
Since data accuracy and reporting are crucial for this role, be prepared to talk about your experience with tools like Power BI and Excel. Bring examples of how you've used data to drive decisions or improve processes in previous roles. This will demonstrate your analytical capabilities and attention to detail.
✨Engage Stakeholders Like a Pro
Think of examples where you've successfully built relationships with stakeholders. Be ready to discuss how you managed competing priorities and chased updates. This will highlight your stakeholder management skills and your ability to work collaboratively across teams.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to PMO processes or governance challenges. Prepare by thinking through potential scenarios and your approach to resolving them. This will show your problem-solving skills and your understanding of the PMO landscape.
