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For Companies At a Glance
- Tasks: Provide top-notch technical support and resolve customer issues in a dynamic environment.
- Company: Leading security solutions provider based in Poole, focused on innovation.
- Benefits: Attractive salary, health plan, and opportunities for professional growth.
- Why this job: Join a team where you can grow, learn, and make an impact in security tech.
- Qualifications: IT Associate's degree and 2 years of technical support experience required.
- Other info: Exciting role with potential travel for site visits and hands-on experience.
The predicted salary is between 28800 - 43200 £ per year.
A security solutions provider in Poole is seeking a System Support Specialist to deliver technical support services, handle inbound support calls, and manage customer issues.
The candidate should have an Associate's degree in IT and a minimum of 2 years experience in technical support. Proficiency with hardware and networking, strong communication skills, and a customer-focused approach are essential.
This role includes documentation of cases and may require travel for site visits.
Benefits include an attractive salary and company health plan.
System Support Specialist: Grow, Learn & Impact Security Tech in Poole employer: Hirsch
Contact Detail:
Hirsch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Support Specialist: Grow, Learn & Impact Security Tech in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in security solutions. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your hardware and networking knowledge, and be ready to showcase your problem-solving skills during interviews. We want you to shine!
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've handled tough customer issues in the past. Remember, a customer-focused approach is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace System Support Specialist: Grow, Learn & Impact Security Tech in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical support experience and any relevant qualifications. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your hardware and networking expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the System Support Specialist role. Share specific examples of how you've handled customer issues in the past and how you can bring that experience to our team.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hirsch
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and networking. Be prepared to discuss specific technologies you've worked with and how you've solved technical issues in the past.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining complex technical concepts in simple terms. You might even want to role-play with a friend to get comfortable with this.
✨Customer-Focused Mindset
Think of examples where you've gone above and beyond for a customer. This could be resolving a tricky issue or providing exceptional service. Highlighting these experiences will show that you have the right attitude for the job.
✨Prepare for Site Visit Scenarios
Since the role may involve travel for site visits, consider how you would handle on-site support. Prepare to discuss any relevant experiences and how you manage time and resources effectively during such visits.
