Systems Engineer - London and South-East M/F in Poole

Systems Engineer – London and South-East M/F

Join TDSi and Hirsch UK – Part of the Vitaprotech/Hirsch Group

With offices in Poole, Dorset and Coventry, TDSi and Hirsch UK have a strong heritage in delivering innovative and reliable security solutions both in the UK and around the world. We design and develop integrated security systems that protect people, property, and assets from edge to core, combining access control, perimeter security, perimeter intrusion detection, and video technologies.

As part of the Vitaprotech/Hirsch Group, an international leader in intrusion and perimeter detection, access control, and video & unified security platforms, we’re helping to build a safer and more secure world. Since 2012, Vitaprotech/Hirsch has supported its companies through innovation and sustainable growth. Backed by Seven2 and BPI, the Group continues its ambitious international expansion and now employs more than 700 people worldwide.

Purpose of Position

• To ensure that our partners enjoy the very best support and enablement from us from a technical standpoint.
• To work within a team to advise on and implement agreed business development growth strategies and plans that reinforce, support and drive the profitable development of the Company’s Global business.

Key Responsibilities

• To provide technical sales support to the Business Development Managers across all product sets to ensure that sales opportunities are maximised.
• To provide pro‑active technical support, training and assistance to the Company’s dealers and product users.
• To promote, in conjunction with the Company’s Business Development Managers, the use of the High Spec systems to Government and Corporate institutions.
• To co‑ordinate in consultation with the Business Development Managers the provision and implementation of appropriate technical support services that are consistent with the Company’s product strategy and regional initiatives.
• To establish and maintain sound relationships with internal and external clients.
• To provide input for preparation of the business plan and budget process.
• To manage and co‑ordinate the timely and effective resolution of call reports.
• To identify any weakness in the delivery of technical support and training services that are adversely impacting customer satisfaction and implement corrective action.

Qualifications Required

• Tertiary Qualification in either a technical engineering, electrical engineering or information technology field.

Experience Required

• 5+ years’ experience in security systems or information technology environment.
• Project management experience.
• Security Systems installation experience.

Knowledge / Skills / Abilities Required

• IT industry knowledge with deep understanding of the networked environment.
• Security industry knowledge including enterprise access control and video management.
• Electrical engineering knowledge.
• Operating in a resource constrained environment.
• Tender response and preparation knowledge.
• Role specific skills: planning, organising, understanding others, working collaboratively with others.

Place Of Work

• Based from home.
• Regular travel and overnight hotel accommodation required for role including attending sites and meetings.

Hours Of Work

• 40 hours per week (8:30 am to 5:00 pm Monday to Friday – 30 min lunch break).

Salary & Benefits

• Attractive base and commission structure.
• Company car.
• Holidays – 25 days plus 8 bank holidays.
• Health plan.
• Company events.
• Company laptop.
• Company pension scheme.
• Extensive product training during an in‑depth integration in Poole.
• Career growth within TDSi/Hirsch UK as well as within the Vitaprotech/Hirsch Group.
• Starting date: ASAP.

We are committed to a sustainable approach to social and environmental responsibility, with the aim of improving the quality of life of our employees and enabling them to play an active role in this change.

TDSi/Hirsch UK and the Vitaprotech/Hirsch Group are open to all talents and all differences.

Interested?

Then send us your detailed application and your salary expectations!

Contact

Célia BEL, International HR Manager
c.bel@vitaprotech.com

N.B.: TDSi/Hirsch UK does not want to be contacted by recruitment companies.